Classic Home Dallas

Reviews

• MA

  Mohamed Aboulaila

  Mar 29, 2026
  5.0
  Ms Stuti was awesome she did a great job and was very friendly!
• MY

  Mojisola Yussuf

  Mar 25, 2026
  1.0
  Worst experience with this company! Had a backyard blind installed a couple of years ago. The blind came off the rail. Reached out to the company and was assured it was still under warranty and they’ll have someone come out to fix it however, they require a $250 service charge via check which I issued when they arrived. They came and said some parts were needed and they’ll come back to fix it. They came back and said it wasn’t repairable. Called the office to ask what next and was told the damage was caused by wind therefore, is not covered by warranty. I asked how they knew it was a wind damage as this seems like an assumption and excuse to not fix the damage. The lady I spoke to, can’t remember her name. Maybe Jennifer chuckled and said “ well I don’t know what else could have caused this damage. You’re not supposed to have the blinds down because it can’t withstand wind more than 25mph”. Excuse me??? First of all, we weren’t told this. We were told this was a weather resistant blind and how on earth am I supposed to have blinds and expected to keep it up at all times? What is the purpose of the blinds then??? I told her we only keep it down at night and she said, “well, that’s when you get the most wind”. When else am I supposed to keep the blinds down? During the day when we’re sitting in the patio? Or keep it up when it’s raining and storming??? These are the times we need the blinds to protect our outdoor furniture and electronics! She did not seem to care at all and said all she could do was give me a quote for a brand new install! Haven’t heard back from them since then and they never refunded my $250 either! Very terrible and deceptive company. I’ll stay FAR AWAY!!!!
• RK

  robert keener

  Mar 15, 2026
  5.0
  We have used Classic Home Dallas on two occasions to add Sothern Shuyyers to our home. We can certainly recommend the store and their contactor for their customer service and high quality.
• AF

  Alyssa Floresca

  Mar 10, 2026
  5.0
  Fantastic experience from start to finish. Xavier helped us find the perfect automatic shades for our tall windows and they were installed within the month. The shades blend in seamlessly allowing light to filter through without the eastern sun fading our furniture and solar charged so we don’t have to change batteries 😅 Worth the investment and I appreciated the financing options available. Will definitely use again in the future if needed!
• SW

  Stephen White

  Mar 1, 2026
  5.0
  Jennifer was so nice and helpful!

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