Lowe's Home Improvement

4.1
2180 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Texas City, TX is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
3620 Emmett F. Lowry Expway, Texas City, TX
77590, United States

Hours

Reviews

4.1
2,051 reviews
5 stars
1,150
4 stars
473
3 stars
155
2 stars
81
1 star
192

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised helpful and knowledgeable employees, others reported rude or unhelpful interactions.

Product Availability

Customers frequently experienced issues with inventory accuracy, leading to frustration when items were not in stock despite online listings.

Store Cleanliness

Some reviews noted that the store was clean and organized, while others mentioned it being dirty and cluttered.

Curbside Pickup

Curbside pickup received negative feedback, with customers reporting long wait times and inefficiencies.

Pricing

Prices were generally viewed as competitive, but some customers felt certain items were overpriced compared to competitors.
  • DS
    Diane Sauceda
    4 days ago
    1.0
    My husband and I have always shopped at Lowes. We buy appliances rugs and many other things. We live minutes away from the texas city location. Never had a problem until today. We purchased a kitchen faucet and paid for the installation. Well we were told that from the time a purchase that they would call and schedule for the installation. After waiting almost 2 weeks they told my son they will be there today. My son is a police officer he took a day off work so they could finally install it. After several delays and got a call from a call from the installer they said they were going to have to reschedule. This is the worst ordeal we have ever had. So my husband called the customer service to let them know that this is unacceptable. Whoever he talked to asked if he could put him on hold to call to see what the issue was. No he transfered the call . As much money we spend here it was ridiculous. I can tell you after this bs we won't ever go back and spend not a dime more for dissatisfied service. Store manager needs to step up and fix this bs. Thanks for nothing!
  • FL
    Frank Leyva
    Jan 4, 2026
    5.0
    Always have what I need, and great prices on everything
  • DS
    Dale Smith
    Dec 28, 2025
    5.0
    Exactly the part you needed, and a friendly helpful staff to help you find it.
  • TW
    Travis Williams
    Dec 24, 2025
    5.0
    The gentleman who waited on me was very polite and knowledgeable.
  • LC
    Linda Chandler
    Dec 22, 2025
    5.0
    I purchased Project Source 11-in LED Round Flushmount Light. Lois in the lighting department was a big help picking out my replacement light for my home. I literally couldn’t hand done it without Lois !!!!! Thanks again for your knowledge!!

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.