Extra Space Storage

4.8
379 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 9010 Emmett F Lowry Expy in Texas City, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, covered loading bay, non climate controlled units available, meeting room available, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
9010 Emmett F Lowry Expy, Texas City, TX
77591, United States

Hours

Reviews

4.8
379 reviews
5 stars
347
4 stars
9
3 stars
5
2 stars
1
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Charsalyn and Royelle, for their exceptional service, friendliness, and willingness to help.

Cleanliness

The facility is noted for being very clean and well-maintained, contributing to a positive customer experience.

Efficiency

Many reviews highlighted the quick and efficient service provided during the rental process, making it easy for customers to secure their units.

Supportive Staff

Customers appreciated the staff's support during stressful situations, with many noting how staff went above and beyond to assist.

Positive Atmosphere

The overall atmosphere of the facility was described as welcoming and friendly, enhancing the customer experience.
  • KM
    kevin miller
    4 days ago
    5.0
    As an employee who comes and services the building...the welcoming is always top tier, very clean, amazing atmosphere,anytime i needed help with anything, their was no wait nor hesitation to accomidate the customer!!
  • RS
    Ricky Signo
    Nov 10, 2025
    5.0
    The reps were polite professionals in every way. They were supportive and helpful through the entire process. They made the complicated easy and satisfying. Because of them I will continue to do business with this company.
  • RR
    RIV
    Nov 6, 2025
    5.0
    I buy a lot of units, and this place is by far the friendliest service I’ve ever received! I spent maybe five minutes at the front desk, and I already felt like I’d been a customer for years. The girls at the front desk were absolutely amazing—so welcoming, helpful, and professional. I’ll definitely be coming back and recommending this place to others!
  • PC
    Phyllis Clark
    Nov 4, 2025
    5.0
    Charsalyn was very very great!!! She made us laugh the whole entire time. She was soooo quick! Let us view the unit before purchasing and everything! The unit is perfect and nice and clean!!! 10/10! Please ask for charsalyn when you come!!!!
  • SE
    Sno Evans
    Nov 3, 2025
    5.0
    Royelle at the Texas City location was so helpful and very sweet when it came to helping find a unit that was move in ready. If you need a space i recommend going to see her ASAP!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.