Extra Space Storage

4.9
177 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 410 Gulf Fwy in Texas City, TX today! Our large selection of storage units, drive up access, climate controlled units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
410 Gulf Fwy, Texas City, TX
77591, United States

Hours

Reviews

4.9
177 reviews
5 stars
173
4 stars
1
3 stars
0
2 stars
0
1 star
3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Kim and Royelle, received high praise for their friendliness, helpfulness, and professionalism, creating a positive customer experience.

Cleanliness

The facility is consistently noted for being clean, well-maintained, and secure, contributing to customer satisfaction.

Pricing Concerns

Some customers expressed dissatisfaction with unexpected price increases and lack of communication regarding rental rate changes.

Overall Experience

Many customers reported a great overall experience, recommending the facility for its excellent service and supportive staff.
  • JP
    James Pratt
    2 days ago
    5.0
    Clean and easy to get to. The manager, Kim, was incredibly patient with us and made everything work smoothly.
  • AR
    AUTO GLASS REPLACEMENT
    3 days ago
    5.0
    I visited your location to rent a unit the manager was very professional and courtesy I wished I had an employee like her that treat your business like it's hers that is very rare these days I will highly recommend your location to all my customers and friends.
  • RB
    Rock Bourgault
    Nov 11, 2025
    5.0
    Royelle was amazing to work with! Friendly and well informed!! I would certainly recommend using their services
  • SH
    Shaquetta Hampton
    Nov 10, 2025
    5.0
    Indoor very nice and clean staff is great they get u at first with the price they don't tell u the price change after two months but it's OK but it worth it
  • YF
    Yessenia Fuentes
    Oct 18, 2025
    5.0
    When I first moved in this storage a year ago I dealt with some unprofessional staff members at this location. They were rude and not helpful but overall I needed a place to store at a decent rate so I let it go. Anytime I had an issue they were not helpful in anyway. Fast forward to now, I decide to get rid of the unit and move everything out. I hadn’t visited my unit since I moved in and realized I lost the keys. I dreaded calling the office because again I didn’t want to be met with no solutions but ended up doing so anyhow. I came in contact with Kim who was the complete opposite of anything I had experienced before. She was super helpful super accommodating and just an overall good human being , you could hear it in her voice. She was able to help me with my lock same day and even offered me another lock for free just to hold me over to the next day until I got my storage moved out. She didn’t have to do that and she did it without hesitation. Our interactions in the facility were very pleasant and professional. Normally, I don’t care to do reviews but this woman needs her spotlight! Praise to Kim!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.