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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Texarkana, TX offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,402 reviews
5 stars
1,302
4 stars
568
3 stars
239
2 stars
89
1 star
204
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including difficulty reaching staff, long wait times, and unhelpful employees.
Staff Attitude
Feedback varied on staff friendliness; some praised helpful employees while others described rude or indifferent behavior.
Store Organization
Customers noted issues with product organization and pricing accuracy, leading to confusion and dissatisfaction.
Phone Communication
Numerous reviews highlighted problems with phone communication, including long hold times and calls going unanswered.
Overall Experience
While some customers had positive experiences, many expressed frustration with service quality and vowed to shop elsewhere.
- MFMaryann Farris5 days ago3.0I have always liked shopping in their garden area and have shopped there during the day, however my husband and I went in the evening to look for a cordless drill. We went on January 2nd. Not only was it the wrong time of month to go but also the wrong time of day. We waited for help for approximately 45 minutes. We are elderly and my husband was leaning on the drill display and accidently touched a wire where the drills are connected to an alarm. Alarm went off and still nobody came to turn off the alarm or help us. I went to the cashiers on one side of store and husband went to cashier where contractors pick up and pay for their supplies. Still nobody came. They called 3 times in the 45 minutes we were there for help in tool section. Finally a manager came and we determined they were completely out of the drills of every brand because they had ran a special for Christmas on every brand. I would recommend not going after a holiday and not at night.
- VWVANEK WILLIAMSDec 29, 20255.0Great
- GBGlenn BDec 18, 20251.0I called Lowes in Texarkana, TX to inquire as to whether or not the store sells live potted Christmas trees of about 3 feet in height. Of course, AI answered the call. I asked AI whether or not the store sells "live potted Christmas trees of about 3 feet in height". It replied that the store had "fresh cut" live trees. I guess, Lowes' AI is none to intelligent if it considers cut Christmas trees to be the same as live potted trees. So, I asked to speak to a reptesentative, then asked for a person, then a live indivudual and fubally for an associate. After evey one of my at least 10 such requests, all in that one call, I was, after 3 minutes and 27 seconds told I would be transfered to an associate. After an additional 16 minutes and several seconds of being on hold, a woman answered the phone and told me 'yes they sell live trees' but she did not know at what height and what was the cost. She put me through to a man who, when I asked if they had live potted Christmas trees of about 3 feet in height, asked me if I had just asked if they sold "real Christmas trees". I asked again if they if they sold "live potted Christmas trees of about 3 feet in height" and he again asked if I had said "real Christmas trees". This repeated one more time after which I said something to the effect of 'forget it since you obviously don't understand English'. This one call -, of being on the phone for over 19 minutes and not getting through to anyone who could give me an answer to my simple question - has left me certain, that unless I have an emergency and no place else has what I am seeking, I ill never again shop at Lowes for anything. They obviously do not care about customers, or about giving good customer service, enough to actually answer a simple question about what goods they sell. That as evidenced by the fact their employees, and even their AI system, seemingly do not have enough intelligence to outwit a an amoeba. My search continues.
- AJANTHONY JONESDec 18, 20255.0Love this place for my DIY projects
- DTDerrick TeskaDec 5, 20251.0Horrible store. Employees unwilling to help. Will call for help then disappear with noone showing up to help.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Texarkana offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more for both DIYers and professionals.
What are the store hours for Lowe's Home Improvement in Texarkana?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM and Sunday from 8:00 AM to 8:00 PM, with adjusted hours on certain holidays.
Does Lowe's in Texarkana offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts payments via American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.
Does Lowe's in Texarkana offer installation services?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, decks, lighting, and more to assist with your home improvement projects.
Where is Lowe's Home Improvement store located in Texarkana?
Lowe's is located at 501 Walton Drive, Texarkana, TX 75501.
Are there any nearby places of interest around Lowe's Home Improvement in Texarkana?
Nearby places include Blue Rhino Propane Exchange for propane needs, minuteKEY for key and locksmith services, and Ivan Smith Furniture for additional home furnishings.
How can visiting nearby businesses like minuteKEY or Blue Rhino Propane Exchange complement my trip to Lowe's?
While shopping at Lowe's for home improvement supplies, you can conveniently visit minuteKEY for key duplication or locksmith needs and Blue Rhino Propane Exchange for propane refills, making your home projects easier to complete in one trip.
What other furniture stores are near Lowe's Home Improvement in Texarkana for home décor shopping?
Nearby furniture stores include Ivan Smith Furniture, Ashley, Bedding Mart, Hank's Fine Furniture, and Four States Furniture Express, offering options to complement your home improvement projects.