Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Texarkana, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,396 reviews
5 stars
1,301
4 stars
566
3 stars
239
2 stars
89
1 star
201
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including difficulty reaching staff by phone and long wait times for assistance.
Staff Attitude
Feedback varied on staff attitude; some customers praised helpful employees, while others described rudeness and lack of engagement.
Store Organization
Several reviews mentioned issues with product organization and pricing accuracy, leading to customer frustration.
Delivery Issues
Numerous complaints were made regarding delivery delays and poor communication about order status.
Store Cleanliness
Some customers noted cleanliness issues, particularly in the bathrooms, which detracted from their shopping experience.
- BDBrit DriskellNov 12, 20253.0Had to find help to get what I needed
- BSBetty SmithNov 12, 20252.0was told by two different workers where a lock was that I was looking for, they did not take me to the place that they were saying and I never found the dang locks
- ALAleksey LavrinenkoNov 10, 20255.0Friendly and helpful staff willing to help especially when I was in a rush. Way to go Lowe’s team
- SLShannon LittlefieldOct 28, 20251.0Can't get a human to answer the phone! I have called this store at least 5 times and cannot get past customer service! They pass me to somewhere in space and no one will pick up a phone! I'm on hold right now as we speak for 20 minutes. I needed to speak to a human about a pickup on a washer and dryer. Customer service does not exist at this location. I'm not happy.
- JCJames ColeOct 7, 20251.0Lowe’s Texarkana today purchased flex drain hose with sock item 259814. 25 feet in a box. Got to outdoor cashier to pay. Told me there were 3 hoses in the box. She had to open after finding her scissors to prove there were three in the box. She all but said I was trying to get three for the price of one. I did not know there were 3 in the box. Why don’t the stock people open the box and display them that way. All of these are in boxes apparently with 3 to a box. By not displaying them correctly. Now cashier held up people behind me plus she had an attitude. Later I tried to call for store manager to suggest take the hoses out of the box and display correctly The phone rang for 4 minutes and 32 seconds. No one answered. Tried to call back 2 minutes and 40 seconds no one answered. I bought one now some has to take the other two back to display. Very poor service. Very poor management. The other big box store will get all of my business now
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Texarkana offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more for both DIYers and professionals.
What are the store hours for Lowe's Home Improvement in Texarkana?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM and Sunday from 8:00 AM to 8:00 PM, with adjusted hours on certain holidays.
Does Lowe's in Texarkana offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts payments via American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.
Does Lowe's in Texarkana offer installation services?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, decks, lighting, and more to assist with your home improvement projects.
Where is Lowe's Home Improvement store located in Texarkana?
Lowe's is located at 501 Walton Drive, Texarkana, TX 75501.
Are there any nearby places of interest around Lowe's Home Improvement in Texarkana?
Nearby places include Blue Rhino Propane Exchange for propane needs, minuteKEY for key and locksmith services, and Ivan Smith Furniture for additional home furnishings.
How can visiting nearby businesses like minuteKEY or Blue Rhino Propane Exchange complement my trip to Lowe's?
While shopping at Lowe's for home improvement supplies, you can conveniently visit minuteKEY for key duplication or locksmith needs and Blue Rhino Propane Exchange for propane refills, making your home projects easier to complete in one trip.
What other furniture stores are near Lowe's Home Improvement in Texarkana for home décor shopping?
Nearby furniture stores include Ivan Smith Furniture, Ashley, Bedding Mart, Hank's Fine Furniture, and Four States Furniture Express, offering options to complement your home improvement projects.