Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Temple, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Feedback on customer service is mixed; while some employees are praised for their helpfulness and knowledge, others are criticized for being rude or unhelpful.
Product Availability
Customers appreciate the variety of products available, but there are complaints about stock issues and the organization of items in the store.
Checkout Experience
Many customers express frustration with the self-checkout system and the lack of cashiers, indicating a desire for more traditional checkout options.
Delivery Issues
Several reviews highlight problems with delivery services, including delays and poor communication regarding orders.
Store Cleanliness and Organization
While some customers find the store well-organized and clean, others report disorganization and difficulty finding items.
ER
Eric Rodriguez
5 days ago
1.0
This place is a joke. Having to wait 30+ minutes for an associate to help me with ONE pick up item when there is a capable lady at the register to help. It's redundant and I will be taking and keeping my business with home depot.
GW
Gillie Wolf19
6 days ago
5.0
The Staff was perfect and they always have what I'm looking for or atleast know where I can find it. Perfect!
QQ
Quez
Nov 16, 2025
5.0
Tonight I went to Lowe’s to buy a new toilet and had amazing customer service with I believe her name was Gleen I saw it was a G in her name and she was in customer service tonight amazing!
TS
Terrye Stephens
Nov 8, 2025
1.0
Why did these people not want to let me in at 9:01pm. when the site clearly says 6 am to 10pm for their hours? I'm sorry we close at 9pm now. Customer service.
GM
Gdawg Mofo
Oct 27, 2025
3.0
They did not do a bad job , not the greatest , not bad getting my truck loaded with lumber
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Temple, TX offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building supplies, electrical items, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing, tools, and more to support DIY projects and professional construction needs.
What are the operating hours for Lowe's Home Improvement in Temple, TX?
Lowe's is open Monday through Saturday from 6:00 AM to 10:00 PM, and on Sundays from 8:00 AM to 8:00 PM. Holiday hours vary with some closures and early closings.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customers' convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates will notify you of any changes in your order status.
What payment methods are accepted at Lowe's in Temple?
Lowe's accepts a variety of payment options including American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
Are there installation services available at Lowe's for home improvement products?
Yes, Lowe's provides many installation services such as appliances, flooring, cabinets, lighting, HVAC, roofing, and more to help complete your project.
How can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days with proof of purchase. Returns started online for orders from Lowes.com or in-store at the customer service desk.
What nearby places can I visit while shopping at Lowe's in Temple, TX?
Nearby you can visit The Epicenter music venue for entertainment, enjoy dining at Sam's Southern Eatery, or stay at The Barrington Suites & Apartments if you need accommodation during your visit.
Are there nearby services to help with key and locksmith needs near Lowe's?
Yes, minuteKEY and Minute Key locksmith services are located close to Lowe's for your key duplication and locksmith needs.
If I’m working on a propane-related project, is there a nearby place I can exchange propane cylinders?
Blue Rhino Propane Exchange is near Lowe's, providing convenient propane cylinder exchange services to assist with your outdoor grilling or home heating projects.