DesignCo - Temple

Reviews

• JY

  Jeff Yates

  Jan 5, 2026
  5.0
  We recently had master bath shower completely replaced as well as guest bath tile enclosure. Design Co. did a very professional job and we were completely satisfied. We had one issue that needed to be addressed when we had follow up glass contractor come in and they returned promptly, worked with our glass company to our complete satisfaction.They were friendly, competent and easy to work with. I was a contractor for 34 years and I am not easily impressed. They impressed me and I would certainly use them again.
• KM

  Kathy Mars

  Dec 23, 2025
  5.0
  From the moment we walked in the store it was such a positive experience. We were greeted with a warm smile by Melanie who was absolutely wonderful to work with. NEVER once felt rushed. She was extremely knowledgeable and helped us through our process. Any questions we had, she was able to answer. Always on top of the process and excellent communication throughout. When installation day came, Javier and Luis were on time and so respectful of our property and done a beautiful and professional job. They explained the process to us and didn’t mind us asking questions throughout the installation. I would highly recommend Design Co and we will be going back when we decide it’s time for the next project!
• JJ

  Jorge Jara

  May 26, 2023
  4.0
  If you have any problem, contact the manager or costumer service. They do help.
• TT

  Tytris

  Feb 28, 2022
  1.0
  2 small hallways took 5 months to finish! All I needed was tile and trim installed on two small hallways. Each one being less than six feet in length and 3 feet in width. We started this project back in September 2021. It didn’t get complete until February 2022. Everything was paid for upfront. The company is lacking interpersonal communication skills between the employees as well as with the customer. I had to reach out to the company several times in the last 5 months just to get an update. No one would give us an update unless I reached out first. I understand supply chain issues. All I asked was for better communication. Alex was the only rep that tried her best to communicate. The managers were the worst at correspondence. I talked to several managers during the last five months. The technicians that installed the trim the first time around thought it was ok to have two different colored wood. The colors were agreed upon back in sept 2021. No changes were made by us. Both pieces of wood were stained the wrong color. The first time they attempted to install the trim, it was the wrong color. I told them that It wasn’t the color we agreed upon. They packed their stuff up and didn’t even tell us they were leaving for the day. I had to call the office just to see if anyone was coming back today, no one was scheduled to come back. But they left a bunch of supplies near my front door. Didn’t even let us know they were done for the day. The second time they installed the trim, I had to tell them it’s the wrong color again. The tech tried spray paint the trim because it wasn’t the right color. So i told them that was not an acceptable fix. The tech ripped off the trim and left half of it sticking out on the tile. Pieces of sharp wood stuck out. I had to remove the remaining piece of trim and clean up the adhesive myself before it dried up. That sharp broken piece if wood sticking out could have easily caused an injury. About 4 months in, I finally got an answer as to why this took so long. They wouldn’t tell me what was going on until I asked them directly. The vendor they use for their trim sent them the wrong color twice. Then on the third try, they finally gave them the right color. But they failed to mention that to the customer. They just let us sit around with no information. I had to ask them why is this taking so long? The said the trim takes 3 weeks to make and two weeks to ship out to the store. That would have been good to know 4 months ago! I was told that all the supplies were ordered back in Sept. So one would think they had everything they needed. But when they came, they installed the wrong color twice! This is not the first time I used them. The first time I used design co, they had issues with supplies due to the supply chain crisis. So I gave them another chance. After having several issues with communication and subpar installation on the second project, I will never use them again. Too much stress. I could have installed it faster myself with help from you tube.

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