Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Sulphur Springs, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
1711 South Broadway Street, Sulphur Springs, TX
75482, United States
Hours
Reviews
4.0
1,499 reviews
5 stars
784
4 stars
352
3 stars
141
2 stars
78
1 star
144
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful staff, others reported unprofessional behavior and lack of assistance.
Product Availability
Customers appreciated the variety of products available, but some experienced issues with stock levels and pricing discrepancies.
Store Cleanliness
The store is generally reported as clean and well-organized, contributing positively to the shopping experience.
Checkout Experience
Many customers expressed frustration with long wait times at checkout, particularly with self-checkout systems and understaffing.
Management Issues
Several reviews highlighted poor management practices, including lack of communication and responsiveness to customer concerns.
- KWKEITH WILLIAMS1 day ago3.0It is so difficult to find someone who can help you in this place. And after waiting 20 minutes, I find out they're completely out a 3 inch sewer PVC.
- RCRob CushionNov 11, 20255.0Had trouble finding something and an employee helped quickly.
- KMKathy MitchellNov 7, 20253.0There is no one to help you in the store you have to help yourself there's nobody to help load your stuff or nothing then you have to check yourself out I don't like it at all.
- JAJack AndersenOct 13, 20255.0Good customer service drove 30 miles to get it..mt pleasant lowes don't have
- OVOskrisaac ValenzuelaOct 13, 20255.0Excelente servicio por parte de su personal y asesoría muy especializada en todos los temas
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Sulphur Springs?
You can find a wide range of products including appliances, tools, flooring, garden equipment, plumbing supplies, and more from brands like GE, Whirlpool, LG, Samsung, Craftsman, Kobalt, and Weber.
What are the store hours for Lowe's Home Improvement in Sulphur Springs?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Hours may vary on holidays.
Does Lowe's Home Improvement offer delivery and pickup services?
Yes, Lowe's offers both in-store pickup and delivery services to its customers.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. You'll also receive email updates about your order.
What is the return policy at Lowe's Home Improvement?
Most items can be returned within 90 days. For online purchases, start the return online through your Order History. In-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement in Sulphur Springs?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payments.
Are installation services available at Lowe's Home Improvement?
Yes, Lowe's offers installation services for appliances, flooring, cabinets, doors, windows, and more to help with your home improvement projects.
What nearby places can I visit when shopping at Lowe's in Sulphur Springs?
Nearby you can visit Blue Rhino Propane Exchange for propane needs, the Lowe's Garden Center for gardening supplies, or enjoy a treat at TA Boba Tea House and sweetFrog frozen yoghurt shop after shopping.
Are there nearby services that can complement my visit to Lowe's Home Improvement?
Yes, Locksmith services like Minute Key are nearby for key or lock needs, and mobile phone stores such as Verizon and Russell Cellular are also close by for your tech requirements.
What local amenities and financial services are near Lowe's in Sulphur Springs?
Nearby you can find OneMain Financial and Check 'n Go for installment loans and financial services, as well as gas stations like Exxon and Murphy USA #5749 for convenience.