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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Sulphur Springs, TX is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
1711 South Broadway Street, Sulphur Springs, TX
75482, United States
Hours
Reviews
4.0
1,510 reviews
5 stars
789
4 stars
354
3 stars
141
2 stars
80
1 star
146
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with many customers reporting poor experiences, including long wait times and unhelpful staff, while others praised specific employees for their assistance.
Product Availability
Customers noted that while the store generally has a good selection of items, there are frequent issues with stock levels and product availability, leading to frustration.
Store Cleanliness
The store is often described as clean and well-organized, contributing positively to the shopping experience.
Checkout Experience
Many customers expressed dissatisfaction with the self-checkout system, citing a lack of cashiers and long wait times.
- RRrc32911 day ago5.0Had everything I needed. Friendly employees.
- CCCathy CulpepperJan 6, 20265.0Good place to shop
- BJBrenda JDec 15, 20251.0Horrible customer service! Placed an order for a product at the Greenville store. They said the had 7. I ordered 4. I went to pick up the order, and they said they didn’t have the order. I would have to pick them up in Sulphur Springs. (Over an hour away). I was told “that’s your problem, not ours”.
- TST ScottDec 8, 20254.0They had what I needed, ordered online and it was easy to pick up.
- SSSteve ShermerDec 7, 20255.0They're handy and have what I need. If they don't, I can order it online. Easy peasy
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Sulphur Springs?
You can find a wide range of products including appliances, tools, flooring, garden equipment, plumbing supplies, and more from brands like GE, Whirlpool, LG, Samsung, Craftsman, Kobalt, and Weber.
What are the store hours for Lowe's Home Improvement in Sulphur Springs?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Hours may vary on holidays.
Does Lowe's Home Improvement offer delivery and pickup services?
Yes, Lowe's offers both in-store pickup and delivery services to its customers.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. You'll also receive email updates about your order.
What is the return policy at Lowe's Home Improvement?
Most items can be returned within 90 days. For online purchases, start the return online through your Order History. In-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement in Sulphur Springs?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payments.
Are installation services available at Lowe's Home Improvement?
Yes, Lowe's offers installation services for appliances, flooring, cabinets, doors, windows, and more to help with your home improvement projects.
What nearby places can I visit when shopping at Lowe's in Sulphur Springs?
Nearby you can visit Blue Rhino Propane Exchange for propane needs, the Lowe's Garden Center for gardening supplies, or enjoy a treat at TA Boba Tea House and sweetFrog frozen yoghurt shop after shopping.
Are there nearby services that can complement my visit to Lowe's Home Improvement?
Yes, Locksmith services like Minute Key are nearby for key or lock needs, and mobile phone stores such as Verizon and Russell Cellular are also close by for your tech requirements.
What local amenities and financial services are near Lowe's in Sulphur Springs?
Nearby you can find OneMain Financial and Check 'n Go for installment loans and financial services, as well as gas stations like Exxon and Murphy USA #5749 for convenience.