Brand Certified
Lowe's Home Improvement
4.1(2071 reviews)
Certified by Lowe's Home Improvement • Apr 26, 2026
Business Details
16510 S. W. Freeway, Sugar Land, TX
77479, United States
Certified by Lowe's Home Improvement • Apr 26, 2026
(281) 494-3232
Certified by Lowe's Home Improvement • Apr 26, 2026
https://www.lowes.com/store/TX-Sugar-Land/0511
Certified by Lowe's Home Improvement • Apr 26, 2026
About
Certified by Lowe's Home Improvement • Apr 26, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Sugar Land, TX is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 26, 2026
Hours
Certified by Lowe's Home Improvement • Apr 26, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.1
2,071 reviews
5 stars
1,160
4 stars
438
3 stars
161
2 stars
61
1 star
251
- LSLyssa Sammons2 days ago5.0Always clean and staff actually helps you if you have questions unlike another big box store.
- JMJonathan MariscalApr 15, 20261.0Lazy employees that don’t like to work. They would rather get in your way than actually help you. Specifically receiving and garden.
- NVnick vataniApr 4, 20265.0Best customer service. I went to get roof vent, I was having hard time finding it hence reached out to Front Cashier Ms Michelle she not only guide me but went out of the way and locate product for me. I would like to recommend to her for the best customer service award or employee of the month.
- NJNishad JiwaMar 30, 20261.0The customer service here is the worst I've seen of any home improvement store. Employees are lazy, useless, RUDE, and act like they're doing us a favor by working there. They need better training, re-training, or go find new jobs. They are especially rude and dismissive when it comes to dealing with customers in a polite, civil, and professional manner. Home Depot is much better and you actually get treated in a professional, respectful manner. I have told most of my business associates, clients and friends to avoid Lowe's in Sugar Land and go to Home Depot instead.
- JPJuan PerezMar 24, 20261.0Today is 3/24/26 i be at Lowe's waithing on Electronics on #5 they call 9 times in 45 min. And no body coming to helpme to find the rigjt plug for my machine, i call customer service and the stuped (AI) service when i try to speak with the Manager never send my call to jurt keep talking, they call manager nobody arrive, thats the reason i not stop in 2 years, they only have Milenium kids and people joke and speak loud like they are in the park but nobody want to do the customer service because they there just make the hrs they don't have the knoleage like the people in Home Depot they don't mess around werever you need at 3 min. You have sombody to halp you here at Lowe's 1 hr and i get out mad with empty hand Home Depot meavy 15 min. You are in your trucl back home, i never stop again, they shut fire the Manager with all the Minions and hire new and older people with more knolege than a Kid.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Sugar Land offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, plumbing essentials, grills, lumber, garden equipment, and more.
What are the store hours for Lowe's Home Improvement in Sugar Land?
The store is open from 6:00 AM to 10:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sunday, with adjusted hours on certain holidays.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account. Email updates are also provided for status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there any installation services available at Lowe's in Sugar Land?
Yes, Lowe's offers a variety of installation services including appliances, flooring, countertops, blinds, doors, lighting fixtures, and more.
Where is Lowe's Home Improvement located in Sugar Land, TX?
The store is located at 16510 S. W. Freeway, Sugar Land, TX 77479, USA.
Can you name some nearby places of interest around Lowe's Home Improvement in Sugar Land?
Nearby places include Blue Rhino Propane Exchange, minuteKEY locksmith services, Academy Sports + Outdoors, IHOP restaurant, JCPenney, Goldfish Swim School, and Meadow Lakes Park among others.
How might customers benefit from the proximity of Blue Rhino Propane Exchange near Lowe's?
Customers can conveniently exchange propane tanks for grills or outdoor equipment purchased at Lowe's, making it a practical stop for those working on outdoor projects.
What dining options nearby Lowe's Home Improvement can customers visit before or after shopping?
Customers can enjoy meals at nearby restaurants such as IHOP for breakfast and brunch, Pardon My Cheesesteak, Great Steak sandwich shop, and Tiff's Treats bakery and fast food.
Brand Certified Facts from Lowe's Home Improvement
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Certified April 26, 2026Yext Knowledge Graph
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