Lowe's Home Improvement

4.2
1960 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Spring, TX, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
20902 Kuykendahl Road, Spring, TX
77379, United States

Hours

Reviews

4.2
1,840 reviews
5 stars
1,070
4 stars
408
3 stars
132
2 stars
54
1 star
176

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report poor assistance and unresponsive employees.

Product Availability

Customers appreciate the variety and availability of products, but there are complaints about incorrect inventory and issues with online orders.

Store Environment

The store is generally described as clean, organized, and well-stocked, contributing to a pleasant shopping experience.

Management Issues

Several reviews highlight dissatisfaction with management's handling of customer complaints and issues, leading to frustration among customers.
  • SS
    Stephen Stoddard
    Dec 24, 2025
    5.0
    The people were great help.
  • JM
    Jeremy Moreno
    Dec 18, 2025
    5.0
    Pam & Andy were Amazing; very willing to listen and resolve any issues I had. Extremely professional and courteous.
  • MK
    Mark Kallus
    Dec 14, 2025
    4.0
    Nice place with a good selection of items reasonably priced.
  • EL
    Eloy Leyva
    Dec 7, 2025
    5.0
    Excellent customer service. I walked in looking for a battery and was told I needed to buy online to get lower price. Tool person(Ulises I think) was with me assisting me while I ordered online and the manager sped up the process to walk out with the battery. Thanks!
  • JK
    Jamie Kovarik
    Dec 1, 2025
    5.0
    Raul and Faith helped me out so much with a closet we are putting together! Helped get the wood we needed, stay in budget and made our cuts. Couldn't have asked for a better experience. Really appreciate the team here 🙌

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.