Find everything you need for home upgrades at Lowe’s in Spring, TX, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed, with some praising helpful staff while others report poor assistance and unresponsive employees.
Product Availability
Customers appreciate the variety and availability of products, but there are complaints about incorrect inventory and issues with online orders.
Store Environment
The store is generally described as clean, organized, and well-stocked, contributing to a pleasant shopping experience.
Management Issues
Several reviews highlight dissatisfaction with management's handling of customer complaints and issues, leading to frustration among customers.
SS
Stephen Stoddard
Dec 24, 2025
5.0
The people were great help.
JM
Jeremy Moreno
Dec 18, 2025
5.0
Pam & Andy were Amazing; very willing to listen and resolve any issues I had.
Extremely professional and courteous.
MK
Mark Kallus
Dec 14, 2025
4.0
Nice place with a good selection of items reasonably priced.
EL
Eloy Leyva
Dec 7, 2025
5.0
Excellent customer service. I walked in looking for a battery and was told I needed to buy online to get lower price. Tool person(Ulises I think) was with me assisting me while I ordered online and the manager sped up the process to walk out with the battery. Thanks!
JK
Jamie Kovarik
Dec 1, 2025
5.0
Raul and Faith helped me out so much with a closet we are putting together! Helped get the wood we needed, stay in budget and made our cuts. Couldn't have asked for a better experience. Really appreciate the team here 🙌
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What type of products can I find at Lowe's Home Improvement in Spring, TX?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Spring, TX?
Lowe's is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary with some closures and reduced hours.
Does Lowe’s Spring, TX offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Does Lowe’s offer installation services?
Yes, Lowe's provides various installation services including appliances, blinds, cabinets, carpet, countertops, decking, doors, garage doors, and many more.
Are there any known nearby grocery stores when visiting Lowe's in Spring, TX?
Yes, Sprouts Farmers Market is a nearby grocery store, great for customers who want to shop for fresh produce and groceries before or after visiting Lowe's.
What fitness facilities are near Lowe's Home Improvement in Spring, TX?
Near Lowe's, you can find fitness centers like Spring ILKB, iLoveKickboxing - Spring, and CrossFit Redefined, making it convenient to combine your home improvement trip with a workout.
Are there dining options close to Lowe's Home Improvement in Spring, TX?
Yes, there are several nearby dining options including Papa Murphy's, Vero Italian Kitchen, El Pollo Loco, Dave's Hot Chicken, and Panda Express for a variety of meal choices.
How can customers find Lowe's Home Improvement in Spring, TX?
Lowe's is located at 20902 Kuykendahl Road, Spring, TX 77379. Customers can visit the store or shop online at the Spring store page.