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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Spring, TX offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,721 reviews
5 stars
1,463
4 stars
576
3 stars
233
2 stars
96
1 star
353
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including long wait times for assistance and unhelpful staff.
Staff Helpfulness
While some customers praised individual employees for their helpfulness, many reported difficulty finding staff to assist them.
Order Issues
Several customers experienced problems with order fulfillment, including canceled orders and delays in delivery.
Store Organization
Customers noted issues with store organization, making it difficult to find items and leading to frustration.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with specific employees and appreciated the store's cleanliness and product selection.
- BGBrittany GDec 30, 20251.0I was surprised at this visit. My family and I had came to see about an electronic door lock. Not one person greeted us or even asked if they could help. I guess unless your buying paint or expensive tools no one ask you if you need help. I was very surprised. I work customer service and to be greeted or asked if you need help goes a long way. One person can make a difference.
- DPDaniel PerezDec 20, 20251.0I really want to support Lowes, but the Spring location is giving Lowes a bad name. Nobody answers the phone. Just let it ring for 10 minutes with no answer. Was calling to follow-up on a curbside order that was placed over 24 hours ago. Should have been ready in 3 hours. Still pending more than 24 hours later. 2nd time in recent months I've had issues with curbside. Order canceled.
- BRBrendon RandDec 20, 20255.0Had the Part that I needed....Thanks Lowe's 👍🏾
- GRGreg Sanders, RealtorDec 19, 20255.0The order pickup was quick and easy. The associates working there were very nice and friendly.
- ELEloy LeyvaDec 6, 20251.0Not a pleasant experience, help needed in tools was announced, 15min and no one came. I looked for someone. She unlocked and took items to the register, manager approval was required, because in store price was $149 and online was $49. Manager Rosie comes and says she can't adjust the price that I had to buy online. She said Home Depot does it we don't. I asked where W Spring store was located. She provided the address. Went to the other store and a totally different story. First associate I found and send tools person to me. The guy said I needed to buy online and helped me every step of the process and was there until I walked out with the battery and charger I needed. Thank you Ulises. Manager also sped up the online order process. First store almost no customers, second store was packed. The only difference, customer service.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Spring, TX?
Lowe's offers a wide selection of home improvement products including appliances, tools, paint, patio furniture, lumber, plumbing supplies, flooring, outdoor equipment, and more, featuring trusted brands like GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, and Weber among others.
What are the store hours for Lowe's Home Improvement in Spring, TX?
The Lowe's store is open Monday through Saturday from 6:00 AM to 10:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed or having reduced hours.
Does Lowe's in Spring, TX offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also notify you if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Spring, TX?
Lowe's accepts payment via American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there any services for installation and repairs available at Lowe's?
Yes, Lowe's offers a variety of installation services including appliance installations, flooring, cabinetry, garage doors, HVAC, and more, along with repair and assembly services.
How can I return or exchange an item at Lowe's Home Improvement?
Most items can be returned within 90 days. Online purchases can be returned through your Order History online before shipping them back. In-store returns require proof of purchase at the customer service desk.
What nearby places can I visit around Lowe's Home Improvement in Spring, TX?
Nearby you can find Blue Rhino Propane Exchange for propane needs, minuteKEY for locksmith services, and The Home Depot store for additional home improvement supplies.
How can nearby places like Enterprise Rent-A-Car or Penske Truck Rental be helpful when shopping at Lowe's?
If you need transportation for large purchases or DIY project materials, nearby car rental services like Enterprise Rent-A-Car and Penske Truck Rental can provide convenient vehicle options to help you transport your items home.
What dining options are available near Lowe's Home Improvement in Spring, TX?
Lennys Subs, located nearby, is a convenient option for a quick sandwich or meal before or after shopping at Lowe's.