Lowe's Home Improvement

4.0
2881 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Spring, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
20201 N. Ih45, Spring, TX
77388, United States

Hours

Reviews

4.0
2,703 reviews
5 stars
1,453
4 stars
572
3 stars
232
2 stars
96
1 star
350

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, many customers report long wait times and unhelpful staff.

Store Organization

Customers express frustration with the organization of the store, noting that items are often misplaced and difficult to find.

Product Availability

The store is generally well-stocked with a variety of products, but there are complaints about online orders being canceled due to stock issues.

Cleanliness

The store is frequently described as clean and organized, contributing positively to the shopping experience.

Staff Knowledge

Some employees are noted for their knowledge and helpfulness, particularly in specific departments like gardening and paint.
  • KR
    Karen Rubar
    Nov 17, 2025
    5.0
    Ken in indoor gardening went out of his way two different days in a row to go to the Outdoor department to help load Large quantities of mulch, Because there was no one out there To help! What a pleasant and out standing employee this was. Hard to find people like that.
  • RW
    Reiss Wimberly
    Nov 12, 2025
    5.0
    I love this place! Everything is clearly labeled and the customer service has been great!
  • ES
    Eliene de Souza
    Oct 19, 2025
    5.0
    Tem de tudo nessa loja
  • AF
    Aurora Flag
    Oct 18, 2025
    5.0
    Francisco and Rosie were very knowledgeable in the plant department. They helped us get the right fit for our plants. Very nice service.
  • MM
    Matthew
    Oct 11, 2025
    4.0
    Organization of the stores needs to be fixed. Annoying that every location ends up moving items that should be together but get crammed in stupid spots so you guys are able to fit expensive cheaply made holiday decorations or anything of the sort..not saying to not have them but 1# the mark up price you put on those items is just greedy and ends up annoying. Customers trying to find stuff for actual home improvement items...why not display these huge "items" on display outside seeing they are sold to be decorations for [outside]unless knowing how cheaply made they are you guys purposely keep them inside so people arent as likely to see how cheaply made they are..if I'm wrong then chain a display of them of each outside to not annoy your regulars.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.