Extra Space Storage

4.9
590 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 2690 Harmony Park Crossing in Spring, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, non climate controlled units available, parking spaces, elevator access, security access to your floor only, wide drive isles, vehicles are allowed in drive-up units, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2690 Harmony Park Crossing, Spring, TX
77386, United States

Hours

Reviews

4.9
590 reviews
5 stars
572
4 stars
9
3 stars
2
2 stars
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1 star
3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Robin and Marie, for their helpfulness, friendliness, and professionalism.

Cleanliness

The facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Rate Increases

Several customers expressed frustration over frequent rate hikes, which they found unreasonable and detrimental to their loyalty.

Ease of Process

Many reviews highlighted the seamless and hassle-free process of renting storage units, with efficient online booking and helpful staff.
  • MB
    Myoshia Boykin
    Nov 15, 2025
    5.0
    The staff here has been exceptional from the moment I moved in. They’ve answered all my questions and have been super helpful. So much so that Jadon even sprung into action and helped me out of a sticky situation with my UHaul truck. They just never stop going above and beyond!
  • ES
    Edward salas
    Nov 12, 2025
    5.0
    Marie gave great service and done a great job of service and she was really nice.
  • LW
    Lindsay Whitehead
    Nov 6, 2025
    5.0
    Leela was wonderful! Really great place. Thank you!
  • ML
    Melody Lilja
    Nov 3, 2025
    5.0
    They are so nice and helpful
  • TR
    Tammi Richardson
    Oct 6, 2025
    3.0
    BEWARE OF THE CONSTANT RATE HIKES! My review for Extra Space Storage is not about the facility or the staff that works there. It is unfortunate that Robin is no longer there, not terribly impressed with the new people. I have had my 10x7 unit for less than 2 years and just received my 4TH RATE INCREASE! I started in the $80's and this last one went to $161.00.........that is ridiculous. I was just told that my rate is increasing "probably because my unit size is desirable"...wow really. They will continue to raise the cost about every 3 months - this causes people like me to go find another place and they will do the same thing to the next person, it is a vicious circle and we the consumer get caught up in it. I am very disappointed in this company. I am very loyal to the businesses that I do business with, Extra Space Storage is not. So just remember that "great price" you got when you moved your things in will be gone very quickly.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.