Extra Space Storage

4.9
585 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityAutomobile Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 18412 TX-71 in Spicewood, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, electricity available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
18412 TX-71, Spicewood, TX
78669, United States

Hours

Reviews

4.9
585 reviews
5 stars
558
4 stars
14
3 stars
3
2 stars
1
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Krista and Pete, for their friendly, helpful, and professional service.

Pricing Issues

Several reviews mentioned significant rent increases shortly after moving in, leading to dissatisfaction with pricing practices.

Facility Condition

The storage facility was frequently described as clean, secure, and well-maintained, contributing to a positive customer experience.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about poor service from specific staff members, particularly regarding communication and professionalism.
  • BD
    Brian Duke
    Jan 5, 2026
    5.0
    Krista is excellent to work with and I would highly recommend her and this facility. It’s very well kept and secure.
  • JE
    Joanna Easton
    Jan 2, 2026
    5.0
    A great experience with Krista, fast and efficient.
  • VL
    V Lockhart
    Dec 21, 2025
    1.0
    I rented in July 2025 online a 7 x 10 unit @ $74 per mo. They did not honor the 1st month free promo. In November 2025 3 months later I received a 100% increase up to $154 with out any advice notice. Very deceptive.
  • MK
    Michael Koss
    Dec 19, 2025
    5.0
    Staff is really friendly and goes out of there way to make sure you’re happy and that any problems get fixed immediately. Always a joy everytime I’m at this location
  • LW
    Lisa Webb
    Dec 13, 2025
    5.0
    Great storage facility. I had used other companies for storage but they are only managed with kiosks. This Extra Space location on 71W has someone present on the property during regular hours which really makes a difference. I chose this property for that reason (safety, assistance, very well managed!!). I just finished using a locker for 3 months and will definitely use them again soon. Hoping they don’t switch to kiosk-type management in the future cuz then they’ll be just like all the others. Highly recommend this location.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.