Texas Outfitters

Reviews

• ML

  mark lantzy

  Apr 20, 2026
  5.0
  I have a well used Primo grill. Recently, while grilling I noticed that the fire box had cracked (where the coals are placed). While in the store getting supplies, I mentioned the issue to Bobby. Instantly, he was assisting me to help with the warranty claim. I did not purchase the grill at Texas outfitters, but Bobby was super helpful and was able to help me file a warranty request with the company. I did not have my original receipt, but within 2 to 3 days the new grill box arrived, and by the weekend, I was up and running again! Thanks for the amazing service and help!
• JN

  John Norgart

  Dec 22, 2025
  5.0
  Texas Outfitters was fantastic. Dean Snook helped us with a replacement fire pit burner ring and was incredibly knowledgeable and patient. He took the time to answer all our questions, made sure we got the right size and setup, and walked us through everything so we felt confident installing it. On top of that, they carry high-quality American-made products, which really matters to us. You don’t get service like that everywhere anymore. Highly recommend Texas Outfitters — ask for Dean if you can.
• RC

  Ron Castleman

  Dec 12, 2025
  5.0
  Bobby was great to work with at Texas Outfitters. We had a warranty issue several years after we bought our grill. Bobby determined our grill was still under warranty got our new burners delivered in amazing time. His follow up and follow through are second to none!!! A highly recommend anyone needing a grill to work with Bobby! Ron Castleman
• KB

  Ken Burr

  Apr 3, 2023
  5.0
  Bobby and all the staff I've dealt with are very knowledgeable and always friendly & helpful when I come in! I can sear steaks and smoke anything I want! My new cast iron grill plate is also awesome. Raised ridges on one side for grill marks, smooth on the other side for grilling shrimp, veggies, even cooking breakfast! Absolutely love my setup. Bobby, that brisket that I showed you yesterday came out fantastic! Love my Yoder YS640 and the Smoking Pecan pellets! Great bark and pull apart tender!
• EE

  Eric

  Apr 22, 2019
  5.0
  The team at BBQ Outfitters is just outstanding. They are super knowledgeable and also very willing to share their knowledge with the uninformed. There isn’t the intimidation factor to someone newer to grilling or smoking that exists at some other stores. In addition, they pride themselves on customer service and really own that as a differentiator to their competition. They go above and beyond to exceed your expectations. I highly recommend you visit BBQ Outfitters if you are shopping for a grill or outdoor kitchen - you will be glad you did.

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