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About
Mattress StoreBedroom Furniture StoreBedding Store
A mattress like no other and a shopping experience to match. Our sleep experts are waiting to help you find the perfect sleep system, designed to fit your specific sleep needs. Our extensive collections of Tempur-Pedic mattresses, adjustable bases, pillows and accessories are all available for you to explore and compare in comfort. Come see us and experience the Tempur-Pedic Flagship difference.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
5.0
574 reviews
5 stars
568
4 stars5
3 stars0
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and attentive, with many specific mentions of Kristin and Jason providing exceptional service.
Product Knowledge
The staff demonstrated a high level of expertise regarding mattresses and sleep solutions, helping customers find the best options for their needs.
Shopping Experience
Many reviews highlighted the pleasant and pressure-free shopping environment, making the mattress selection process enjoyable.
Follow-Up Support
Customers appreciated the follow-up communication from staff to ensure satisfaction with their purchases and address any concerns.
Overall Satisfaction
The majority of customers expressed high satisfaction with their purchases and the overall experience at the store.
- KCKristen Jenkins Cooper2 days ago5.0Our experience with Kristin was absolutely wonderful! We had a great time and found some very nice products.
- VJVirge Bagesse JR2 days ago5.0Kristin Perez was very knowledgeable and helpful in finding the right mattress and pillows. Would highly recommend seeing her for your mattress needs.
- AMa m2 days ago5.0I went in to look at a pillow and got to try out multiple pillows thanks to Kristin, who personally helped me with the entire process and found one that worked for me. Definitely a better experience than shopping online, and much appreciated.
- WRWallace Rogan3 days ago5.0It was a great experience. All of my questions were answered by Kristen the team leader. Highly recommend.
- MTmorgan taylor4 days ago5.0Kristin was extremely helpful in getting us the perfect bed for our needs! Everyone is also so kind!
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
Can I use my current bed frame with a Tempur-Pedic mattress?
Yes, Tempur-Pedic mattresses are designed to fit most standard size bed furniture and frames. However, ensure your frame is completely flat and has solid center support, especially if not using a Tempur-Pedic foundation, to avoid voiding the warranty.
How will my new Tempur-Pedic mattress be delivered?
Select Tempur-Pedic mattresses arrive with free White Glove delivery, where the mattress is unpacked and set up in your home. The TEMPUR-Cloud model ships compressed in a bag for self-setup and is delivered by UPS without old mattress removal.
What is the difference in feel between Medium and Medium Hybrid Tempur-Pedic mattresses?
Medium Hybrid mattresses combine the signature TEMPUR® material with a coil system, offering more responsiveness and a slightly softer feel than Medium non-hybrid mattresses, which are made entirely of foam.
Do you offer custom mattresses for RVs, boats, planes, or other non-traditional locations?
Yes, custom sizing is available through an authorized partner. Providing your custom dimensions will expedite the ordering process. Contact their Sleep Expert at 888-811-5053 for assistance.
Are replacement covers available for Tempur-Pedic mattresses?
Yes, replacement covers are available for mattresses with removable covers and can be ordered online for current models or with assistance in-store for older models.
What are the Tempur-Pedic Flagship Store's operating hours?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
What payment methods are accepted at the Tempur-Pedic Flagship Store?
The store accepts American Express, Apple Pay, cash, check, Diners Club, Discover, financing options, Mastercard, and Visa.
Does the Tempur-Pedic Flagship Store offer in-store pickup and delivery services?
Yes, both in-store pickup and delivery services are available for your convenience.
What nearby places can I visit before or after shopping at the Tempur-Pedic Flagship Store?
You can visit nearby spots like the Blue Pomegranate Gallery Southlake for art, San Della's Cafe for pizza, Pure Cafe smoothie and juice bar, and Great Clips hair salons.
Are there services nearby that can complement my visit to the Tempur-Pedic Store, such as wellness or beauty options?
Yes, nearby options include LaserAway for laser hair removal and skin care, Posh Nails and Spa for beauty treatments, and Waxing The City Southlake for waxing services.