Lowe's Home Improvement

4.0
2673 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Sherman, TX, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
2801 N US Highway 75, Sherman, TX
75090, United States

Hours

Reviews

4.1
2,483 reviews
5 stars
1,353
4 stars
540
3 stars
229
2 stars
94
1 star
267

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, citing long wait times for assistance and unhelpful staff.

Product Availability

Several reviews mentioned issues with product availability, including items not being in stock or misrepresented online.

Employee Attitude

Feedback indicated inconsistent employee attitudes, with some staff being friendly and helpful while others were described as rude or dismissive.

Store Environment

Customers noted that the store environment felt sterile and uninviting, with suggestions for improvements like playing music to enhance the shopping experience.

Checkout Experience

Multiple reviews highlighted frustrations with the checkout process, including long lines and lack of staff at registers.
  • WB
    WILL B
    2 days ago
    1.0
    I am 56 years old. I have lways shopped at Lowes. Love the store and service. Recently my credit card from Lowes wants facial recognition pictures to keep my account open. I declined. Why would they need my 56 year old face to keep same account open. I have always had the same card and never late payments. I cut card up and switched to Home Depot. Sad......Lowes needs new credit card management company.
  • DG
    dave gregory
    3 days ago
    5.0
    I am blessed to have such a wonderful store that carry so many great products and are always willing to go above and beyond to take care of their customers. This store truly is the difference maker! The management team the pro team the MST team every single person inside this store is the exact reason why this store has the success it does. Thank you again Sherman Lowe's team! You guys are amazing
  • GT
    Gary Tucker
    Dec 28, 2025
    1.0
    Tried to return a christmas gift manager said no 100 dollar gift shop home depot manger is a jerk
  • SO
    Stan Odam
    Dec 10, 2025
    5.0
    Lowes is carrying Carhart work clothes. I got me some!
  • SC
    Sarah Cash
    Nov 21, 2025
    5.0
    I want to compliment a couple of your employees for the service they gave me. All three of these gentlemen were friendly and helpful. Two of them helped my with bags of sand in the afternoon, but I had to go back for more later in the evening. Alonso was the only person (that I could see) in the garden department. He was really awesome. Everything a representative providing customer service should do, he did. And with a smile. It's a shame that getting good customer service as a woman in a hardware store prompts a review. But it is the exception, not the rule. In fact, the first person I asked to help me at the Pro counter responded to be with a blank stare when I greeted him and acted like I was really putting him out. Couldn't have walked any slower. So, thank you for the former and address the latter. Sarah

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.