Find everything you need for home upgrades at Lowe’s in Sherman, TX, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Many customers reported poor customer service, citing long wait times for assistance and unhelpful staff.
Product Availability
Several reviews mentioned issues with product availability, including items not being in stock or misrepresented online.
Employee Attitude
Feedback indicated inconsistent employee attitudes, with some staff being friendly and helpful while others were described as rude or dismissive.
Store Environment
Customers noted that the store environment felt sterile and uninviting, with suggestions for improvements like playing music to enhance the shopping experience.
Checkout Experience
Multiple reviews highlighted frustrations with the checkout process, including long lines and lack of staff at registers.
WB
WILL B
2 days ago
1.0
I am 56 years old. I have lways shopped at Lowes. Love the store and service. Recently my credit card from Lowes wants facial recognition pictures to keep my account open. I declined. Why would they need my 56 year old face to keep same account open. I have always had the same card and never late payments. I cut card up and switched to Home Depot. Sad......Lowes needs new credit card management company.
DG
dave gregory
3 days ago
5.0
I am blessed to have such a wonderful store that carry so many great products and are always willing to go above and beyond to take care of their customers. This store truly is the difference maker! The management team the pro team the MST team every single person inside this store is the exact reason why this store has the success it does. Thank you again Sherman Lowe's team! You guys are amazing
GT
Gary Tucker
Dec 28, 2025
1.0
Tried to return a christmas gift manager said no 100 dollar gift shop home depot manger is a jerk
SO
Stan Odam
Dec 10, 2025
5.0
Lowes is carrying Carhart work clothes. I got me some!
SC
Sarah Cash
Nov 21, 2025
5.0
I want to compliment a couple of your employees for the service they gave me. All three of these gentlemen were friendly and helpful. Two of them helped my with bags of sand in the afternoon, but I had to go back for more later in the evening. Alonso was the only person (that I could see) in the garden department. He was really awesome. Everything a representative providing customer service should do, he did. And with a smile.
It's a shame that getting good customer service as a woman in a hardware store prompts a review. But it is the exception, not the rule. In fact, the first person I asked to help me at the Pro counter responded to be with a blank stare when I greeted him and acted like I was really putting him out. Couldn't have walked any slower.
So, thank you for the former and address the latter.
Sarah
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Sherman, TX offer?
Lowe's offers a wide range of hardware and home improvement products including paint, patio furniture, tools, flooring, appliances, plumbing, decking, grills, lumber, gardening equipment, and bathroom storage. They also provide installation services for various home improvement needs.
What are the store hours for Lowe's Home Improvement in Sherman, TX?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM and on Sundays from 8:00 AM to 8:00 PM. Holiday hours may vary, with some days closed and others closing earlier.
What payment options are accepted at Lowe's Home Improvement Sherman store?
They accept American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
How can I check the status of my order at Lowe's Sherman store?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if the status changes.
Does Lowe's Sherman offer in-store pickup and delivery services?
Yes, Lowe's Sherman offers both in-store pickup and delivery services for customers' convenience.
What is the address and contact number for Lowe's Home Improvement in Sherman, TX?
The store is located at 2801 N US Highway 75, Sherman, TX 75090. You can reach them by phone at +1 903-892-8181.
What nearby places can I visit around Lowe's Home Improvement Sherman store?
Nearby places include Blue Rhino Propane Exchange for propane needs, minuteKEY for key and locksmith services, and the Sherman Education Foundation for educational services. Visitors can plan visits before or after shopping at Lowe's.
Are there dining options near Lowe's Home Improvement in Sherman?
Yes, there are several nearby dining options including Golden Corral Buffet & Grill and Chili's Grill & Bar, perfect for grabbing a meal before or after your Lowe's visit.
Where can I find medical services near Lowe's in Sherman?
Affordable Dentures, Pediatric Dentistry of Sherman TX, and Veritas Family Medicine Sherman are located nearby, providing dental and family medical services close to Lowe's.
What are some competing stores similar to Lowe's Home Improvement in Sherman?
Competitors include Home Depot, Ace Hardware, Walmart, Target, and Best Buy, which also offer home improvement and hardware products.