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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 3400 Bayport Blvd in Seabrook, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, golf carts available, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
626 reviews
5 stars
582
4 stars
11
3 stars3
2 stars3
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly James and Dayna, received high praise for their helpfulness and professionalism, contributing to a positive customer experience.
Facility Cleanliness
The storage facility is consistently described as clean and well-maintained, enhancing customer satisfaction.
Pricing Issues
Several customers expressed frustration over unexpected price increases and billing disputes, indicating a need for clearer communication regarding pricing.
Mixed Experiences
While many reviews highlight excellent service, there are notable complaints about rude staff and unprofessional behavior from some employees.
Accessibility
Customers reported issues with the availability of carts for moving items, which detracted from their overall experience.
- DTDexter ThomasNov 15, 20255.0Very clean facility and very nice staff
- CWConnor WalshNov 4, 20255.0Great place
- OCOscar CisnerosOct 11, 20255.0James showed an extreme amount of professionalism and helpful. I’ve been a customer for 3 years! Definitely go to James for all your needs
- RMRoberto MedranoOct 11, 20255.0James was extremely helpful and got me in and out of the store quickly and was very nice! Definitely recommend renting here.
- CHCandice HillSep 29, 20251.0We closed our account on Saturday, Sept. 28th with confirmation in hand. Since the office is closed Sundays, the system bumped the move-out date to Monday, Sept. 29th—which we never agreed to. We returned the lock and key on the 28th (our billing cycle end date) and called the next morning to confirm the account was settled. Later that evening, I received a call from a worker (Diana) who was immediately rude, dismissive, and threatening. She claimed we now owed a full month’s rent ($151) because the system showed 9/29 as the move-out date. When I questioned why my online confirmation clearly was able to select 9/28, she refused to listen and simply repeated “collections” over and over. My husband then called and got the same hostile treatment. She refused to speak to him unless he three-wayed me in to “authorize” him, even though he’s a registered account contact (which we later confirmed). Once she finally spoke to him, she suddenly offered that we could pay for just one day — but only in cash. That option was never offered to me, and a “cash only” requirement for a corporate storage facility is beyond questionable. When my husband went in person to the Seabrook location to settle this, he overheard Diana’s boyfriend sitting in the office, insulting us out loud with profanity (“those disrespectful motherfers”) while she laughed and agreed.* Completely unprofessional and unacceptable conduct. And the final proof of their dishonesty? The receipt they gave us shows the close date as 9/27. Meaning we were right all along, and all the harassment, collections threats, and cash-only demands were completely fabricated. This is one of the most unprofessional and shady business experiences we have ever had. From fabricated billing to harassment and profanity in front of customers, this location is an embarrassment to the Extra Space brand. Consumers beware: Do not trust this facility. They will manipulate dates, threaten you with collections, and treat you with open disrespect. Take your business anywhere else.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Seabrook, El Lago, Kirby Bluff, Shady Oaks, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near Bayport Blvd & Red Bluff Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the gate hours for accessing my storage unit at Extra Space Storage?
Gate hours at Extra Space Storage are from 6:00 AM to 10:00 PM every day, including Sunday through Saturday.
Does Extra Space Storage offer climate-controlled units?
Yes, Extra Space Storage offers climate-controlled units to protect temperature-sensitive items, along with standard units without climate control.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies available both online and at the facility.
Is drive-up access available at Extra Space Storage?
Yes, drive-up storage units are available, allowing you to pull your vehicle directly up to your unit for easier loading and unloading.
What payment methods does Extra Space Storage accept?
Extra Space Storage accepts American Express, Apple Pay, cash, check, Discover, MasterCard, and Visa payments.
Where is Extra Space Storage located and what is the closest intersection?
Extra Space Storage is located at 3400 Bayport Blvd, Seabrook, TX 77586, near the intersection of Bayport Blvd and Red Bluff Rd.
Are there any dining options near Extra Space Storage?
Yes, nearby dining options include Thai Bistro, Donald's Donuts, Zane's Original burger restaurant, Waffle House, and Shipley Do-Nuts, great for grabbing a meal or snack before or after your visit.
What nearby facilities can help with moving or vehicle needs when visiting Extra Space Storage?
Nearby facilities include Life Storage for additional storage or truck rentals, Gulf Winds Driver League and Exxon gas stations for fueling needs, and Sports Shed Boat & RV Storage for boat and RV storage solutions.
Are there fitness or recreational facilities near Extra Space Storage?
Yes, nearby fitness and recreational options include Cross Collar Jiu Jitsu martial arts club, Cardio Kickboxing with Erica, and Asteria Athletics gym and fitness training venue.
What services and amenities can I expect at Extra Space Storage?
Extra Space Storage provides a variety of services including electronic gate access, on-site resident manager, parking spaces, elevator and golf cart access, commercial use allowed, package placement, deliveries accepted, ADA compliance, and exceptional security.