Extra Space Storage

4.8
627 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 200 Roy Richard Dr in Schertz, TX today! Our large selection of storage units, drive up access, exceptional security, covered parking, parking spaces, RV parking, kiosk, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
200 Roy Richard Dr, Schertz, TX
78154, United States

Hours

Reviews

4.8
627 reviews
5 stars
573
4 stars
26
3 stars
11
2 stars
3
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted exceptional customer service, with specific praise for staff members like Randy, Kali, and Olivia, who were described as helpful, professional, and attentive.

Cleanliness

Customers consistently noted that the facilities were clean and well-maintained, contributing to a positive overall experience.

Ease of Process

Many reviews mentioned the straightforward and quick process for renting units, with online applications and efficient service being frequently highlighted.

Value for Money

Several customers appreciated the competitive pricing and affordability of the storage units, often comparing favorably to other facilities.

Rate Increases

Some customers expressed dissatisfaction with unexpected rate increases after a short period of rental, indicating a concern about pricing transparency.
  • TG
    Troy Garcia
    Jan 2, 2026
    5.0
    We have been with this Extra Pace location for a couple years now, and the staff has always been amazing in taking care of any of our needs or requests. Specifically, Randy, was a great help to us just recently in helping me upgrade our unit. The transfer was extremely easy and painless due to Randy’s help even during the holidays. Would highly recommend!!
  • SP
    Stephen Pritchett
    Dec 3, 2025
    5.0
    outstanding customer service!!!!
  • WH
    Warren Hummel
    Dec 1, 2025
    5.0
    Great help with an on the fly RV storage need. Great staff.
  • ER
    Erika Romero
    Dec 1, 2025
    5.0
    Coming back from California, grieving the death of my mother not too long ago I was faced with lots of expenses and emotional distress I brought back with me some of mom's sentimental things and forgot to reserve a storage space for them, I called Extra space on my way back and they did everything super easy for me they also gave me the first month free! the staff has been super helpful and courteous Randy and Ursula are the best! the place is at a very convenient location as well , love and recommend this company no doubt!
  • SS
    Sef Soliz
    Nov 28, 2025
    5.0
    Randy and Ursula we truly amazing and extremely professional! Ursula was very helpful and welcomed me like family!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.