Extra Space Storage

4.8
615 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 200 Roy Richard Dr in Schertz, TX today! Our large selection of storage units, drive up access, exceptional security, covered parking, parking spaces, RV parking, kiosk, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
200 Roy Richard Dr, Schertz, TX
78154, United States

Hours

Reviews

4.8
615 reviews
5 stars
561
4 stars
26
3 stars
11
2 stars
3
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Randy, Kali, and Olivia.

Cleanliness

The facility is frequently noted for its cleanliness and well-maintained environment, contributing to a positive customer experience.

Ease of Process

Many reviews highlighted the quick and easy process for renting units, including online setup and efficient service from staff.

Value for Money

Customers appreciated the competitive pricing and value offered, often comparing it favorably against other storage options.

Security

The facility is described as secure, with good access hours and visible security measures, providing peace of mind to customers.
  • CW
    Chad Wilson
    6 days ago
    5.0
    Solid customer service easy access
  • CM
    Cade Macfarlane
    Nov 11, 2025
    5.0
    Ray was great helped a lot , good experience
  • AB
    Alisha Baxter
    Nov 4, 2025
    5.0
    Randy was great. He helped us downsize to a smaller unit without any hassle and his customer service was excellent!
  • LB
    Latisha Bowen
    Oct 19, 2025
    5.0
    Had a unit for a few months and had a great experience. Facilities are clean and the gentleman working the front desk was super helpful. He even called us when the unit was not properly locked to notify us. Would definitely use the storage facilities again.
  • JM
    Joseph Maddox
    Oct 18, 2025
    5.0
    Clean units with minimal staff interaction needed. Gate hours 6:00am to 10:00pm. They include a mandatory $20 lock purchase when you sign up online and claim that it can be refunded. I tried and the staff didn't even know how to issue a refund; they only know how to credit future rent. If you're going to be in the unit for less than one month, plan on it costing you an extra $20. Edit: It took a couple of days, but they got me the refund! Five stars!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.