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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in San Marcos, TX is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,964 reviews
5 stars
1,067
4 stars
431
3 stars
160
2 stars
73
1 star
233
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others are described as unprofessional and unhelpful.
Product Availability
Customers frequently noted issues with product availability and stock levels, leading to frustration when items were not in stock or were of poor quality.
Delivery Issues
Numerous reviews highlighted problems with delivery services, including delays, incorrect items, and lack of communication regarding delivery status.
Employee Knowledge
Many customers expressed dissatisfaction with employees' knowledge about products and services, leading to difficulties in finding assistance.
- HHH2 days ago4.0Kind of expensive, but maybe that's just inflation? Seems more expensive than it should be, and used to be. They do have great inventory though. One thing I didn't find was very short tacks.
- AMAngel McniellJan 2, 20261.0At the bottom of the dryer I ordered was dented at the bottom tried to call customer service. They said best they can do for lensing and all that it’s gonna be a gift card and I want to was explain what happened but they lady that answer that wouldn’t let me try to a manger if I’m going to be spend 700 thing I paid for I don’t want broke thing and t
- TZTiffany ZagarsDec 15, 20255.0I would like to thank the employees for their help with my shipping experience today, specifically Kai (I hope I spelled that correctly) for going above and beyond to assist me with my purchases. He's a very hard working employee and deserves a raise and a promotion!! Also, the rest of the staff was incredibly helpful. I was alone purchasing some extremely heavy products and without them, Id some think I could have done it. Thank you guys!!
- RJRick JenneDec 14, 20251.0Had to replace my hot water tank after only 3 years of service due to the hard water. I had already reached out to AO Smith and had a AR number for a new tank on warranty. I arrived at the store had the tank and went to the service desk. I was told I had to bring in the old tank as well as the original invoice. I explained that I had already gotten the AR # and that I bought the NEW House 3 years ago and the tank was included in the purchase. They refused to honor the warranty coverage which I had already received from the manufacturer. I reached out to the store manager and explained the request and that AO Smith had already verified and issued the AR# but she refused to honor it without the original invoice. I left the tank on the cart went outside and called the store in New Braunfels and they were very cooperative and said yes have plumbers take out the old tank bring it to the service desk and get the new tank. New Braunfels got 5 stars.
- RVRobert VanceDec 9, 20252.0If you hate customer service this is the store for you. I leave irritated every time. As I load heavy lumber, cement, pavers, etc. I can depend on employees either watching or vanishing every time without exception. I tried to buy a cinder block tonight from the nearly 2700 in stock and the only ones they would let me buy were so filthy I didn't want to pick them up. All the rest are being used to hold up Christmas trees. They have good selection and competitive prices but you'll need to find what you need on your own. Most employees don't know where things are or anything about them.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I buy at Lowe's Home Improvement in San Marcos, TX?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in San Marcos?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What installation services does Lowe's provide?
Lowe's offers installation services including appliances, blinds, cabinets, carpet, countertops, decking, doors, garage doors, generators, hardwood flooring, HVAC, lighting, shower doors, siding, sinks, smart home devices, tile flooring, toilets, washers & dryers, water heaters, windows, roofing, fences, and flooring.
What are some nearby places I can visit before or after shopping at Lowe's in San Marcos?
Nearby places include Best Buy for electronics and appliances, Bed Bath & Beyond for home goods, and Ulta Beauty for cosmetics and beauty supplies.
Is there a propane exchange service near Lowe's San Marcos?
Yes, Blue Rhino Propane Exchange is located nearby, providing convenient propane exchange services for customers.
Where can I get key and locksmith services near Lowe's?
Minute Key, a key and locksmith service, is located near Lowe's in San Marcos for your convenience.
Are there any pet-related services near Lowe's Home Improvement in San Marcos?
Yes, Banfield Pet Hospital and PetSmart are nearby, offering veterinary and pet supply services respectively, which you can visit before or after your home improvement shopping.