Extra Space Storage

4.9
678 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 328 Center Point Rd in San Marcos, TX today! Our large selection of storage units, climate controlled units, parking spaces and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
328 Center Point Rd, San Marcos, TX
78666, United States

Hours

Reviews

4.9
678 reviews
5 stars
652
4 stars
16
3 stars
5
2 stars
0
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Morris received consistent praise for being friendly, helpful, and efficient, contributing to a positive customer experience.

Cleanliness

The facility is frequently noted for being clean and well-maintained, with climate control appreciated by customers.

Ease of Process

Customers found the rental process to be quick and easy, with staff providing clear guidance and support.

Staff Professionalism

Staff members, including Morris and Lorenzo, were described as professional, knowledgeable, and accommodating.
  • TJ
    Timothy Jenkins
    3 days ago
    5.0
    Morris was very kind and professional when I ended up not needing the unit i reserved online same day. He was unable to quickly verify I'd received a full refund back to my card. Definitely would use them if needed in the future.
  • BB
    BriAdell
    6 days ago
    1.0
    I started renting my storage space in march of 2025 and had no issues aside from the autopay feature almost never working which was stressful. I originally paid $75 monthly until randomly in August they start charging me $139 monthly with no communication beforehand. The autopay feature still not working I had to log in and pay manually and pay late fees. In October I paid up a balance of $164 and then 2 days later I arrive at the location to grab some of my things to find my code doesn't work and they want another $164.40. I call, and they say what I paid was for September and October and can't explain the new duplicate charge but say I have to pay it. Here we are in January with a lien on my unit and they want $588!!!! Late fees, Lien fees and insurance fees?! And they have my things on and auction site currently. Current bid is at $340. This is not legal and is legit a scam. This has been a joke and the most stressful rip off experience I've had ever.
  • AS
    Addison Slade
    Dec 29, 2025
    5.0
    Such a nice place, the people are super friendly and everything as well! Easy to do online too!
  • DD
    Dori
    Dec 27, 2025
    5.0
    Great experience! Good price. Very friendly. Wonderful customer service!
  • KB
    Kevin del Busto
    Dec 15, 2025
    5.0
    Morris was very nice and helpful and made our experience here pleasant and easy. We got help right away and he showed us a tour.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.