Extra Space Storage

4.9
563 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1620 S Interstate 35 in San Marcos, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, non climate controlled units available, parking spaces, golf carts available, kiosk, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1620 S Interstate 35, San Marcos, TX
78666, United States

Hours

Reviews

4.9
563 reviews
5 stars
527
4 stars
18
3 stars
6
2 stars
3
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Hilda and Jordan, for their helpfulness, professionalism, and friendliness.

Cleanliness

The facility is noted for being clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Issues

Some customers expressed dissatisfaction with unexpected rent increases and lack of communication regarding pricing changes.

Accessibility

Many reviews highlighted the ease of reserving units and the efficient service provided during move-in and move-out processes.

Overall Experience

Overall, customers reported a very positive experience, recommending the facility for its excellent service and accommodating staff.
  • WM
    Wendy Melendez
    2 days ago
    5.0
    I have had my business inside this storage for about 3 years and I couldn’t be more pleased by the service I always receive. The place is always clean and more importantly fully staffed.
  • SS
    Suzanna Sharpless
    3 days ago
    5.0
    Great place! Easy access, friendly employees, & great security!
  • MS
    Mary Satterwhite
    4 days ago
    5.0
    Jordan was very helpful and very nice he explained everything i needed to know clearly and asked if I needed any additional help and he showed me where my unit was. Thank you Jordan!
  • MD
    Melissa Dore
    4 days ago
    5.0
    They are fantastic! Jordan was so helpful and amazing!
  • DE
    DeShawn Eggleston
    Nov 12, 2025
    5.0
    Excellent service and help from their team! I definitely recommend this location!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.