Brand Certified
Lowe's Home Improvement
4.1(3465 reviews)
Certified by Lowe's Home Improvement • Apr 26, 2026
Business Details
203 SW Loop 410, San Antonio, TX
78245, United States
Certified by Lowe's Home Improvement • Apr 26, 2026
(210) 520-8066
Certified by Lowe's Home Improvement • Apr 26, 2026
https://www.lowes.com/store/TX-San-Antonio/1504
Certified by Lowe's Home Improvement • Apr 26, 2026
About
Certified by Lowe's Home Improvement • Apr 26, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in San Antonio, TX, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 26, 2026
Hours
Certified by Lowe's Home Improvement • Apr 26, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.1
3,465 reviews
5 stars
2,008
4 stars
698
3 stars
258
2 stars
128
1 star
373
- SSSantana4 days ago4.0Need tools, buy tools here, haha. Hard to find a worker sometimes. But they are busy.
- ASAlfonso SmithApr 20, 20265.0I advise anybody come here and talk to Miss Stephanie. She helped me out so much. She was amazing. She just made my day.
- MMMarivel MoralesApr 6, 20261.0Maria was so rude as soon as I got to the return counter and hadn’t said anything yet, after trying to do my return being rude the whole time I said I’ll go somewhere else bc I’m not going to be talked to like this, all of sudden her attitude changed. The guy at the garden center was helpful! Will go out of my way to go to a different location now on.
- SJSaul Martinez jrApr 2, 20261.0I’m writing this review to address the poor customer service at this location. I went in early in the morning, when shelves are typically stocked, looking for a dryer belt. When I asked a male employee for help, he pointed me in a general direction but made no effort to actually assist. Instead, he walked away and started chatting with a female coworker. When I got to the shelf, it was empty, even though the website showed four in stock. I then asked another associate at self-checkout to look it up, and he confirmed there were four available. At that point, I chose not to waste any more time and decided to go to another location or order online. This experience was frustrating and reflects a clear lack of customer service and accountability. I expect better from a business that shows items as available but fails to provide basic assistance to customers.
- KRKyle RoyMar 28, 20261.0I do not typically leave reviews because I would say I am a pretty low maintenance customer at most establishments, however, this location has really chapped my ass. I just bought a home and was on the hunt for cellular shades, I figured I didn’t really have time to customize and install them myself so if that was something offered then why not. Over the past week I have been in here on 3 different occasions and each experience was similar. 1st time- walked in began browsing thru their cellular shades collection books for about 30-40 mins and mentally making plans and notes so when I talked to a representative it was effortless…wrong. At no point did a lead of the section approach the designated desk for windows/blinds, I shrugged it off and went to ask an employee for assistance, got told that it wasn’t her section but she’d call for someone. I walked back to the desk, heard the call, and patiently waited…another 15 mins and no one comes by so I leave, annoyed but figured maybe they were just short staffed. My second time- walked in ready and knew what I wanted so I went to the area again, and behold…no one there, again! Went and asked for help got told it wasn’t their section with no offer of a call for assistance, mind you, I had every intention of having them take care of installation, blind customization etc…but on my third time coming in, I said screw it, I’ll find the time and do it myself, buy what I need and leave. Began grabbing the blinds I needed and went to hand tools cus I needed a new drill for the installation but they are all locked away or tied to an alarm, reasonably so-no big deal. it’s 9pm on Saturday, they have very few customers and the drill was the last thing I needed before check out. I asked a girl who was fixing her hair through the self checkout camera if she could call for assistance at hand tools, I heard the call and walked back. The aisle was empty for a moment then another customer looking at nuts and bolts pops in then a customer service person helps them instead of me but I figure no problem, I’ll just wait, I’m in no rush. The tall, old, lanky customer service dude finishes helping the other customer, looks at me up and down and proceeds to walk away in the opposite direction. I linger for another 10 mins thinking someone would return but no one did so I leave everything I’ve intended to purchase and walk out, passing the girl once again fixing her hair in the self checkout camera. I have multiple floors to my newly constructed house with plenty of planned trips back and forth to Lowe’s….due to their terrible customer service, every single penny I had intended to spend will be going elsewhere. This place is terrible.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified April 26, 2026Yext Knowledge Graph
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