Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a large selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.
We had a great experience with Extra Space Storage thanks to Ms. Claudia Hotchkiss.
We completed our reservation online, and when we arrived, she was actually on her lunch break—but she still came to the door and helped us without hesitation. She took the time to take care of everything we needed, and you could tell she genuinely cared about helping us.
It probably took up most of her lunch, but not once did she seem bothered. She was incredibly kind, patient, and professional the entire time.
Customer service like that is rare these days, and we truly appreciated it!
AC
Aldo Cabrera
Apr 20, 2026
5.0
Claudia Hotchkiss was very nice and very helpful. It was easy and quick to get a storage unit, and cheaper than other places. Very recommended
CC
Christopher
Apr 11, 2026
5.0
User friendly and great customer service!
MR
Marizah Romero
Apr 7, 2026
1.0
I’m extremely disappointed with the lack of security and communication at this facility. My storage unit was broken into on the 1st, and we were never properly notified. The only thing we received was a vague email telling us to “come in” nothing stating there had been any break-ins. Multiple units are broken into in the same hall
Now it’s the 7th, and we only found out because we came to grab items for an event. This is completely unacceptable. If our unit was compromised, we should have been contacted immediately by phone with clear information just like they call for missed payment
To make things worse, the security cameras around the property are still broken, with wires visibly pulled out. So what exactly are we paying for? There’s clearly no real security or urgency to fix serious issues.
I would highly not recommend storing your belongings here if you expect safety or proper communication.
YS
Yvette Salas
Mar 21, 2026
5.0
Claudia was so helpful and sweet. Will definitely come back when the need arises.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves San Antonio residents near Castroville, Lakehills, Grey Forest, Meadow Village, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of River Crest and Marbach Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM.
Where is Extra Space Storage located?
Extra Space Storage is located at 10260 Marbach Rd, San Antonio, TX 78245.
Does Extra Space Storage offer climate-controlled units?
Yes, climate-controlled storage units are available for items sensitive to temperature, alongside standard non-climate-controlled units.
Can I store my RV at Extra Space Storage?
Yes, Extra Space Storage offers outdoor parking, covered parking, and indoor storage solutions for RVs, with flexible month-to-month leases.
What payment options does Extra Space Storage accept?
Payments can be made via American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is there onsite management and security at Extra Space Storage?
Yes, the facility has an on-site resident manager and provides exceptional security to ensure your belongings are safe.
Are moving and packing supplies available at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at local facilities for purchase.
What nearby storage facilities can I find around Extra Space Storage on Marbach Rd?
Nearby storage options include Uncle Bob's Self Storage and Life Storage - San Antonio, which also offer packing supplies and truck rentals.
What nearby amenities can I visit before or after using Extra Space Storage?
You can visit Stone Creek Park for outdoor activities or dine at nearby restaurants like Sonic Drive-In and Southern Seafood Creations.
How can nearby schools be helpful for customers of Extra Space Storage?
IDEA Burke, an elementary and middle school nearby, may be convenient for families who need storage solutions while transitioning homes during the school year.
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