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Extra Space Storage
Brand Certified

Extra Space Storage

4.8
(365 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityRecords Storage Facility
Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a large selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
27904 US Highway 281 N, San Antonio, TX
78260, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday6:00 AM - 10:00 PM
7/4/20266:00 AM - 10:00 PM
11/26/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
1/1/20276:00 AM - 10:00 PM

Reviews

4.8
365 reviews
5 stars
329
4 stars
11
3 stars
12
2 stars
6
1 star
7
  • PS
    PK S
    Apr 24, 2026
    5.0
    Richard was extremely helpful in assisting me identify the right size unit and location. It’s very much appreciated!
  • GB
    Guillermina Brown
    Apr 18, 2026
    5.0
    Excellent! Store attendant was very friendly, and helpful, ensuring I was getting a Unit Space to accommodate my furniture. Very satisfied.
  • CG
    Carlos Rodolfo González
    Apr 13, 2026
    5.0
    Rick makes this place different, for the better. He has the attention to detail that makes easy move in and managing my storage. Thanks Rick
  • AE
    Arturo Espitia
    Apr 8, 2026
    5.0
    Richard was awesome he has great customer service! He is always helpful and goes out of his way to make sure everything is running smoothly. would highly recommend renting from this storage place.
  • EB
    Erin B
    Mar 29, 2026
    1.0
    We have been using Extra Space Storage for years, and the experience has become absolutely ridiculous. Our rent has skyrocketed to an astronomical amount with frequent increases, yet if we check the website for a quote, we can get a larger unit for significantly cheaper than what we’re currently paying. When we questioned it, they actually had the nerve to blame us for being in a “special size” unit that supposedly costs more. There is nothing special about this unit. In fact, it’s smaller than other units that cost less. That excuse is insulting. On top of that, because of whatever they allow to go on in the surrounding units, our belongings have been completely trashed over the years. We’re talking drywall dust, debris, and mold covering our things. We have paid thousands and thousands of dollars to store our belongings here only to find them damaged. And somehow we’re the ones expected to clean the unit afterward—even though the drywall dust and debris clearly didn’t come from us. The mold wasn’t from us either. Most of it was concentrated on one side of the unit, while the dust came in from another direction, which makes it pretty obvious that it’s creeping in from elsewhere in the building. At one point they even allowed a random stranger to cut our lock off and put their own lock on our unit. We had to deal with cutting that person’s lock ourselves, and of course nobody reimbursed us for the cost or the time dealing with that mess. Another time the facility “accidentally” locked our unit so we couldn’t get into it, and of course no one was in the office to fix their mistake. After years of paying them thousands of dollars, the lack of accountability, the constant rent increases, and the damage to our belongings is unacceptable. We absolutely cannot recommend storing anything here unless you’re comfortable paying more and getting less while your property is exposed to damage and zero accountability.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

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Certified April 26, 2026Yext Knowledge Graph
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