Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the access hours for US Storage Centers at 2155 South Laredo Street?
You can access the storage gates daily from 6:00 AM to 10:00 PM.
What are the office hours for US Storage Centers?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and Sunday from 10:00 AM to 2:00 PM.
What items are prohibited from storage at this facility?
You cannot store liquids, explosives, flammable liquids, toxic materials, and perishables. Contact the facility if you have questions about specific items.
What documentation do I need to rent a storage unit?
A government-issued photo ID is required such as a driver's license, state ID, or passport. Military customers may need to provide additional information.
How can I pay for my storage unit rental?
Payment can be made in person, online, by phone, or via mail. You may also sign up for automatic payments. Accepted forms include checks, cash, Visa, Mastercard, cashier's checks, and money orders.
Can I reserve a storage unit online?
Yes, you can reserve storage units online without any credit card holds through their website.
Are there any discounts or promotions available?
Yes, new customers can enjoy special pricing such as one month at 50% off. Check the local facility website for current promotions.
Are there other storage facilities near US Storage Centers on South Laredo Street?
Yes, Auge Co. Inc is another self-storage facility nearby.
What dining options are available near US Storage Centers?
Nearby restaurants include Champs Chicken, Restaurante Don Pablo, El Rinconcito, Kiolbasssa Provision Company, Licha's Mexican Restaurant, R & C Cafe, Mangonada King, and Oasis Tropical Fruteria, offering a variety of cuisines such as barbecue, Tex-Mex, American, and more.
Are there places to refuel or grab supplies near US Storage Centers?
Yes, nearby options include gas stations and convenience stores like Valero and Big Country 405, which also offer industrial equipment.