Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the operating hours for US Storage Centers on weekdays?
The facility is open from 6:00 AM to 10:00 PM every day, including weekdays.
Can I move in on any day and time?
You can move in anytime during the office hours, which are 9:30 AM to 6:00 PM Monday through Friday.
What forms of payment does US Storage Centers accept?
They accept checks, cash, VISA, Mastercard, cashier's checks, and money orders.
Do I need to sign a long-term lease at this facility?
No, there are no long-term obligations; rentals are month-to-month.
Are there any items I am prohibited from storing at US Storage Centers?
Yes, items such as liquids, explosives, flammable liquids, toxic materials, and perishables are not allowed.
Can I purchase moving supplies and locks at the storage center?
Yes, the facility sells boxes, moving supplies, and locks for customer convenience.
Is it possible to view the storage facility before renting a unit?
Yes, you can stop by anytime during office hours for a complimentary tour of the facility.
Is US Storage Centers located near any convenient places where I can shop or eat?
Yes, nearby you will find Hometown Refillery for shopping and several food options including Tacos VIP and Domino's Pizza.
Are there any gas stations near US Storage Centers for convenience?
Yes, nearby gas stations include Valero, Shell, Exxon, and Stripes which also offers convenience store items.
What nearby services can help me with insurance or financial needs while visiting US Storage Centers?
Nearby you can find Maria D De La Cruz Farmers Insurance Agency, Cindy Deschamps: Allstate Insurance, Farmers Insurance - Richard Hernandez, and Western Union money transfer services.