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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the access hours for US Storage Centers on Grissom Road?
The gate access hours are daily from 6:00 AM to 10:00 PM.
When is the US Storage Centers office open for customer service?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and Sunday from 10:00 AM to 2:00 PM.
Which items are prohibited from storage at US Storage Centers?
You cannot store liquids, explosives, flammable liquids, toxic materials, or perishables. Contact the facility for questions about specific items.
What documentation is required to rent a unit at US Storage Centers?
A government-issued photo ID such as a driver’s license, state ID, or passport is required. Military customers must provide additional information.
Does US Storage Centers require a long-term lease?
No, rentals are month-to-month with no long-term obligations.
How do I make payments for my storage unit?
Payments can be made in person, online, by phone, or via mail. Automatic payments are also available. Accepted forms include checks, cash, VISA, Mastercard, cashier's checks, and money orders.
Can I buy boxes and moving supplies at US Storage Centers?
Yes, the facility sells boxes, locks, and moving supplies for your convenience.
Are there nearby storage facilities to US Storage Centers on Grissom Road?
Yes, besides US Storage Centers, nearby options include 1st American Storage and Grissom Road Self Storage, which may offer alternative storage solutions.
What nearby businesses can assist if I need construction or contracting services?
Nearby contractors include Great White Roofing Supplies, Wired Generations Electrical Contractors, Du-Mor Enterprises, M&R Master Refinishing, Cloud Solar Energy Solutions, and Pipelayers. They can help with roofing, electrical, construction, solar installation, and plumbing needs.
Are there local places near US Storage Centers where I can get automotive services?
Yes, nearby automotive-related businesses include Prime Time PDR for repairs and car wash services, and Fletch Window Tint for auto glass and window tinting.