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Tempur-Pedic Flagship Store

4.9
(973 reviews)

Business Details

15900 La Cantera Parkway, San Antonio, TX
78256, United States
(726) 900-7916
https://www.tempurpedic.com/tempur-pedic-stores/tempur-pedic-san-antonio/

About

Mattress StoreBedroom Furniture StoreBedding StoreTempur Sealy International Inc.
A Tempur‑Pedic® experience like no other. Step into a personalized, fully immersive sleep consultation guided by dedicated Tempur‑Pedic® experts committed to discovering the perfect sleep solution for you. Visit us today to begin your personal journey to Deep, Undisturbed Sleep—a Tempur‑Pedic® experience at its finest.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Tempur-Pedic Flagship Store
15900 La Cantera Parkway, San Antonio, TX
78256, United States

Hours

Reviews

4.9
973 reviews
5 stars
948
4 stars
14
3 stars
2
2 stars
0
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Julissa, Arial, and Ash, received high praise for their knowledge, helpfulness, and friendly demeanor, contributing to a positive shopping experience.

Store Cleanliness

Customers consistently noted the store's cleanliness and inviting atmosphere, enhancing their overall experience.

Product Knowledge

Employees demonstrated extensive knowledge about mattresses and pillows, effectively guiding customers in their selections.

No Pressure Sales

Reviewers appreciated the non-pushy sales approach, with staff focusing on customer needs rather than upselling.
  • SD
    Sara Dunavant
    today
    1.0
    DO NOT BUY TEMPUR-PEDIC! We have had this been not even 5 years, last year it started sagging on the sides. We contacted warranty and they said it wasn't enough to quality for warranty replacement. We contacted warranty again when it started sagging greatly on the edges and they refuse to honor their warranty! We spoke with Lauren( their supposed manager and only manager) who was not only rude but also useless in warranty department, saying that they refuse to honor their warranty. If you go onto the BBB you will see that they have MANY complaints regarding them honoring their warranty claims. We spent over $3000 on this bed for it to not even last 5 years. Their warranty department is an absolute joke and their beds are NOT QUALITY. Do yourself a favor and do not buy from them unless you want to deal with scummy people who refuse to honor what they promise.
  • VC
    Violet Copado
    2 days ago
    5.0
    Arial at La Cantera Tempur-Pedic location made our visit awesome! She made sure to answer all our questions, and we felt she genuinely wanted us to find the right mattress to fit our needs. The rest of the team present were also great! We felt special while we were there, and would recommend this location to everyone wanting to find the right mattress for them.
  • CK
    Carrie Klein
    Feb 23, 2026
    5.0
    The best experience we’ve ever had buying a mattress. Low pressure, intelligent, informed sales person (shout out to Arial!), really nice showroom. Highly recommend.
  • MW
    Marilyn Weaver
    Feb 20, 2026
    5.0
    Julissa helped us with our purchase for a Tempurpedic pro adapt firm mattress with a tempur pro smart base. It was a quick and easy process from beginning through delivery. We received regular updates, and the two delivery men showed up early, and were very professional. The bed was expertly assembled within thirty minutes. They were careful, and knew what they were doing. We love our new bed, and are very comfortable with a great night sleep over the past week. No more neck or lumbar pain. Great experience, and will always choose Tempurpedic Flag store in San Antonio for our bed choices. We also purchased a couple of Tempurpedic adapt pro lo pillows, and the Flagship store helped us to process those orders. A great shopping experience all around. A+
  • JS
    Jennifer Senelick
    Feb 17, 2026
    5.0
    Julissa was super helpful! Showed us all the differences, discussed our needs, and didn’t get frustrated when we kept going back and forth trying the various mattresses.

Frequently Asked Questions About Tempur-Pedic Flagship Store

Can I use my current frame with my Tempur-Pedic Mattress?

Yes. We design our mattresses to fit most standard size bed furniture and frames. Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit. If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions. If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support. If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart. Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.

How does my new mattress arrive?

With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up. The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.

Brand Certified Facts from Tempur-Pedic Flagship Store

This information is certified by Tempur-Pedic Flagship Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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