Business Details
About
Mattress StoreBedroom Furniture StoreBedding Store
A mattress like no other and a shopping experience to match. Our sleep experts are waiting to help you find the perfect sleep system, designed to fit your specific sleep needs. Our extensive collections of Tempur-Pedic mattresses, adjustable bases, pillows and accessories are all available for you to explore and compare in comfort. Come see us and experience the Tempur-Pedic Flagship difference.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Tempur-Pedic Flagship Store
15900 La Cantera Parkway, San Antonio, TX
78256, United States
Hours
Reviews
4.9
913 reviews
5 stars
890
4 stars13
3 stars2
2 stars0
1 star8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Arial, Julissa, and Deseree, received high praise for their knowledge, helpfulness, and friendly demeanor, creating a welcoming shopping experience.
Store Cleanliness
Customers consistently noted the store's cleanliness and inviting atmosphere, contributing to a positive shopping environment.
Product Knowledge
Employees demonstrated extensive knowledge about the products, effectively answering customer questions and providing detailed explanations.
Overall Experience
Many customers reported a fantastic overall experience, highlighting the lack of pressure to buy and the personalized attention they received.
- MCMaribel Cortez1 day ago5.0Deseree M. was incredibly helpful in selecting the perfect mattress. She took the time to really understand our needs, was extremely knowledgeable, and went above and beyond to make sure we found the right fit. The rest of the staff were also kind, patient, and welcoming, which made the whole experience even better. I have chronic back issues, and Deseree made sure I felt supported and confident in our purchase. We left feeling taken care of and truly satisfied with our decision. Highly recommend this location!
- BDBrittney DominguezNov 14, 20255.0I had a wonderful experience at the Tempur-Pedic flagship store, all thanks to Julissa. She was incredibly nice, sweet and patient throughout my visit. Julissa went out of her way to be very helpful, making sure I found exactly what I needed and answering all my questions with a smile. I truly appreciated her attentive and friendly service! Highly recommend asking for Julissa if you visit the store.
- JBJerry BarronNov 13, 20255.0Julissa was very helpful and explained —everything to us regarding the different types of mattresses they offer. Amazing customer service!
- JSJackson SchubartOct 25, 20255.0The beds were very comfortable and i learned all of the details about them and Arial was very in detail about all of the features of the furniture.
- BLbobby lolOct 25, 20255.0Arial’s customer service actually made the whole visit worth it — warm greeting, sharp attention, and zero attitude. She listened like she cared, solved a little hiccup smoothly, explained options without the usual runaround, and checked that everything was genuinely good before I left. Knowledgeable, upbeat, and efficient — she turned a routine stop into a 10/10 experience.
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
Can I use my current bed frame with a Tempur-Pedic mattress from this store?
Yes, Tempur-Pedic mattresses are designed to fit most standard size bed frames. Ensure your frame is flat, solid, and provides center support. Using a suitable foundation or base is important to maintain warranty coverage.
What delivery options does Tempur-Pedic Flagship Store in San Antonio offer?
The store offers in-store pickup and delivery services, including free White Glove delivery for select mattresses where setup and old mattress removal are included. Some models like the TEMPUR-Cloud ship compressed to your door for self-setup.
Are there replacement covers available for Tempur-Pedic mattresses purchased at this location?
Yes, replacement covers are available for mattresses with removable covers. You can order covers online or get assistance from Sleep Guides in-store for older mattress models.
Does the Tempur-Pedic Flagship Store in San Antonio offer mattress options for RVs, boats, or airplanes?
Yes, customization is available for non-traditional mattress shapes and sizes through an authorized customizing partner. Customers should have their specific dimensions ready when contacting a Sleep Expert.
What are the store hours for the Tempur-Pedic Flagship Store in San Antonio?
The store is open Monday through Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 11:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment options are accepted at the Tempur-Pedic Flagship Store?
The store accepts American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing options, Mastercard, and Visa.
Where is the Tempur-Pedic Flagship Store located in San Antonio?
It is located at 15900 La Cantera Parkway, Suite 1300, San Antonio, TX 78256, United States.
What nearby shopping options can I explore before or after visiting the Tempur-Pedic Flagship Store?
Nearby you can find stores like L'Occitane en Provence for beauty products, Fossil Store for fashion accessories, and Psycho Bunny offering men's clothing. These shops provide a variety of complementary shopping experiences in the same area.
Are there dining options near the Tempur-Pedic Flagship Store in San Antonio?
Yes, nearby dining includes Toro Kitchen + Bar, known for its European and Spanish cuisine, and Kona Grill - San Antonio at La Cantera offering sushi and pan-Asian dishes, perfect for a meal before or after mattress shopping.
Can I visit beauty and spa services close to the Tempur-Pedic Flagship Store in San Antonio?
Absolutely, nearby beauty and spa options include TONI&GUY Hair Salon, Bella Lifestyle Nail Salon and Spa, and Visible Changes salon offering hair and beauty services for a relaxing visit.