Tempur-Pedic Flagship Store

4.9
943 reviews

About

Mattress StoreBedroom Furniture StoreBedding StoreTempur Sealy International Inc.
A mattress like no other and a shopping experience to match. Our sleep experts are waiting to help you find the perfect sleep system, designed to fit your specific sleep needs. Our extensive collections of Tempur-Pedic mattresses, adjustable bases, pillows and accessories are all available for you to explore and compare in comfort. Come see us and experience the Tempur-Pedic Flagship difference.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Tempur-Pedic Flagship Store
15900 La Cantera Parkway, San Antonio, TX
78256, United States

Hours

Reviews

4.9
943 reviews
5 stars
919
4 stars
14
3 stars
2
2 stars
0
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Deseree, Arial, and Julissa, received high praise for their friendliness, knowledge, and willingness to help customers find the right products without being pushy.

Store Cleanliness

Customers consistently noted that the store was clean, inviting, and well-organized, contributing to a pleasant shopping experience.

Product Knowledge

Employees demonstrated extensive knowledge about mattresses and pillows, providing detailed explanations and recommendations that helped customers make informed decisions.

Overall Experience

Many reviews highlighted a fantastic overall shopping experience, with customers expressing satisfaction and a willingness to recommend the store to others.
  • RB
    Robert Boston
    Jan 3, 2026
    5.0
    We were met by Deseree when we opened the door. She asked us a few questions to determine some beds to show us. After deciding the bed we wanted she filled out the purchase and explained what would happen once the payment was maid. We spend about 30 minutes with her, she was very nice.
  • JH
    Jeremy Hill
    Jan 3, 2026
    5.0
    We were welcomed as soon as we entered! Arial was very knowledgeable. She explained all the different types of mattresses to us very patiently. Overall great experience!
  • MD
    Michelle DeWees
    Dec 31, 2025
    5.0
    Deseree was amazing to work with. She found us the right bed within our budget. Her customer service was amazing and answered all our questions. She definitely put the customer first instead of being a typical sales person. Would highly recommend giving Deseree a visit if you are in the market for a new bed
  • CG
    Cala Go
    Dec 29, 2025
    4.0
    Arial was extremely knowledgeable and personable. I left understanding how to select the perfect fit for me and how to purchase. Thank you.
  • BD
    Ben Davis
    Dec 21, 2025
    5.0
    Arial did a fantastic job showing us around and explaining the options. Was very patient and thorough. If I was looking on the market more seriously, this would be my place. Also appreciated Ash's support in helping us figure out our best options.

Frequently Asked Questions About Tempur-Pedic Flagship Store

Can I use my current frame with my Tempur-Pedic Mattress?

Yes. We design our mattresses to fit most standard size bed furniture and frames. Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit. If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions. If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support. If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart. Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.

How does my new mattress arrive?

With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up. The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.