Business Details
About
LaundromatDry Cleaner
Speed Queen Laundry locations are more than just any laundromat. This San Antonio washateria on West Ave is a welcoming spot for the community and was constructed with families in mind.
Details
- Requires appointmentNot available
- Onsite servicesAvailable
Location
Hours
Reviews
4.4
557 reviews
5 stars
412
4 stars
63
3 stars
25
2 stars
16
1 star
41
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Customers consistently praised the laundromat for its cleanliness, noting well-maintained machines and a tidy environment.
Customer Service
Many reviews highlighted the helpfulness and friendliness of the staff, particularly mentioning employees like Mark and Anthony for their excellent service.
Pricing Concerns
Several customers expressed dissatisfaction with the pricing, describing it as expensive, especially for wash and fold services.
Promotional Issues
Some customers reported confusion and dissatisfaction regarding promotional offers, feeling misled by advertised incentives.
Facility Amenities
The laundromat was noted for its spaciousness, kid-friendly areas, and additional amenities like Wi-Fi and vending machines.
- VVVeronica VargasNov 16, 20251.0I had to do laundry early this morning. Saturday morning and I've always loved this place but not being able to bring my emotional support. Dog in was it a dralso? You don't carry no change to be able to put more money on the card. I needed a trash bag a trash bag to be able to take my stuff because my other bag broke and put money on the card. But because it was a bonus. I couldn't purchase a plastic bag that you'll have. In all these trash cans, it's a shame that we've come too. To every penny, every you know, just like, y'all want every penny. Well, I need my pennies, you know, this review, I don't care if you put my picture. My name is Veronica Vargas. I'm from this neighborhood and I am not proud of this store at all.\n For the 3 reasons, my dog, a trash bag and no change. I give you out a thumbs down. And your worker, no personalithe gentleman, that was here before her was helpful but this year, this lady not so helpful. I when I'm at work, I do my up and most 100% at a 110%. She didn't even get me 50%.Thanks for no thanks.I'm glad all I have is a $40 on there.Whatever I put on there.I had a $80 and I couldn't purchase a plastic dad.I'm not about to put an extra money cause I'm not about to come back.Thank you
- MBMike BandorNov 9, 20255.0Definitely the nicest and cleanest laundry mat we've ever been to!
- MFMary FeeneyOct 4, 20255.0It's been years since I had to go to the Laundromat. The young woman there this morning was so kind and helpful! I had an 8x10 area rug and they have extra large washers and dryers that could accommodate. It was clean and bright on an early Saturday morning.
- BGBrad GauseSep 26, 20251.0Still has not paid contractors. Been years. Fortunately we hold a lien on this property. And a court judgment on the contractor. We are starting our foreclosure process on the property soon.
- JAJordan AcklesSep 23, 20255.0Matt thank you for all your help
Frequently Asked Questions About Speed Queen Laundry West Ave
How much does it cost to wash/dry?
Our industry leading machines come in different sizes to accommodate the quantity of laundry you plan to wash and dry, and pricing will vary depending on your personal requirements. Customer service representatives are on hand to answer any questions.
What is your one dry guarantee?
Our state of the art machines are so effective that we guarantee all your laundry will be dried in just ONE DRYER CYCLE with the proper options selected. Pick the right size dryer to accommodate your laundry and if after ONE CYCLE your laundry isn’t dry, simply contact our customer service representative and they will start the same dryer at no extra cost to you*.
*Machines should not be overfilled. Some bulky items excluded from guarantee due to variations in size/material. See store for full details.
What are your hours?
Our store hours vary by location. For your store’s hours, please visit its location page.
How much does your wash, dry, fold drop-off service cost?
Our wash, dry, fold service is based upon weight, with large items such as comforters, blankets, pillows and sleeping bags based on size.
Pricing may vary by store. Visit our location page for more details.
What are the operating hours of Speed Queen Laundry West Ave?
Speed Queen Laundry West Ave is open 24 hours every day of the week. Holiday hours vary, with some days closed and others having adjusted times. Check the location page for specific holiday hours.
Do you offer any special pricing during late night hours?
Yes, there are special late night prices from 11 PM to 5 AM every day.
How does the 'one dry guarantee' work at Speed Queen Laundry West Ave?
The 'one dry guarantee' ensures your laundry will be dried in just one dryer cycle if you select the proper options and use the right size dryer. If your laundry isn't dry after one cycle, contact customer service to restart the dryer at no extra charge, excluding overfilled or bulky items.
What types of payment methods are accepted at Speed Queen Laundry West Ave?
We accept American Express, Discover, Mastercard, Visa, cash, and contactless payments including Android Pay, Apple Pay, and Samsung Pay.
Is Speed Queen Laundry West Ave a family-friendly location?
Yes, this location was constructed with families in mind and is a welcoming spot for the community.
Does Speed Queen Laundry West Ave provide drop-off laundry services?
Yes, we offer a wash, dry, fold drop-off service with pricing based on weight and size of large items. Prices may vary by store; check our location page for details.
What laundry products are available for purchase on site?
We offer laundry bags, various brands of detergent, softener, dryer sheets, bleach, and additional laundry products.
Which nearby places can customers visit before or after doing laundry at Speed Queen Laundry West Ave?
Customers can visit nearby places such as Tortilleria La Tradicional for authentic Mexican food, Los Coco's Bakery for fresh bakery items, or Fabito's Ice Cream for a sweet treat after their laundry visit.
Are there any nearby stores where customers can shop or get services close to Speed Queen Laundry West Ave?
Yes, nearby customers can visit Boost Mobile - Supreme Connections for mobile phone services, Paquetes Y Mas West for printing and shipping services, and The Shoppe Billiard and Darts Supply for sporting goods.
What options are available for entertainment or leisure near Speed Queen Laundry West Ave?
Nearby entertainment options include Maya Sport Bar & Grill for a sports bar experience, Cinderella Ballroom as a venue and event space, and V.O.P Dance Studio for dance classes and concerts.