Mixed reviews on service quality; some technicians were praised for their professionalism and efficiency, while others were criticized for incompetence and lack of accountability.
Timeliness
Customers frequently reported issues with appointment scheduling and technicians arriving late without communication.
Customer Support
Positive feedback on customer service representatives being helpful and courteous, but some customers expressed frustration over lack of follow-up and resolution.
Repair Effectiveness
While many customers were satisfied with repairs, several reported ongoing issues and multiple visits needed to resolve problems.
RV
RAUL VALADEZ
3 days ago
5.0
Great Service and very professional
JB
Jay Belew
6 days ago
5.0
great service and professional
LS
linda segovia
Dec 28, 2025
2.0
Technician was very friendly. Icemaker was replaced and another was replaced only because I told him we needed to be replaced because he already had the part. When I got home from work, the icemaker still was not working. I immediately called him to let them know, but still nothing has been done.
BW
Brenda Wertman
Dec 17, 2025
1.0
Horrible service! They took no accountability for denting my dishwasher, melting the sprayer, and still not fixing my brand new dishwasher. They came out 4 times total and still didn’t fix the issues- each time they came out there was a new problem, the dishwasher was brand new! The technician did not respect our time either. When they said they would be out to fix it between specific hours- the first time they didn’t even call- when I called they said it wouldn’t be until after 5. And that happened again today. So we will repair all the broken things that the “repair man” was supposed to do 3 months ago ourselves! Very incompetent business with zero respect for customers!
RM
Roger Myers
Dec 8, 2025
5.0
These guys are super! They were quick and the price was very fair. They had all needed parts.
Thanks again