Technicians are consistently described as courteous, knowledgeable, and professional in their service.
Timeliness
Many customers appreciated the prompt arrival of technicians and quick service, although some reported delays and missed appointments.
Customer Service
Overall, customer service received positive remarks, with many noting good communication and helpful staff.
Repair Effectiveness
While many customers were satisfied with repairs, some expressed frustration over unresolved issues and repeated visits without resolution.
Warranty Issues
Several reviews highlighted complications with warranty claims and service, indicating a need for better handling of warranty-related repairs.
RM
Robert Meador
2 days ago
3.0
Warranty issue I had no choice but to use Mike’s it took three trips to resolve issue. If I had a choice, I would go elsewhere.
WW
WSKINISIN
3 days ago
5.0
Mike' s appliances did a fantastic job fixing a small leak on my refrigerator, they were super efficient and I'm really pleased with their service. I would recommend for appliance repair. PS: If I recall, the address says they are in Texas, but they also service Oklahoma.
SH
Susan Hicks
Oct 27, 2025
5.0
Mikes appliance came at scheduled time, reviewed my washer and submitted a claim to my warranty company. The repair guy was courteous and professional.
RB
Robert Binns
Oct 27, 2025
5.0
Mike’s service my Samsung refrigerator (ice maker wasn’t working properly). I had a warranty through Lowe’s but Mike’s came through, assessed the issue and determined it was something completely different from what I thought (no thanks to YouTube). I haven’t had any issues since.
WW
Wayne
Oct 10, 2025
5.0
Mike's Appliance Service were quick to respond to my request for a service call on a washer we had just bought 2 weeks prior.
The washer would fill with water but not do anything else. Repair person was here the next day. Found the problem to be a faulty safety switch in the lid. He ordered the part and returned 2 days later and made the repair. Fast, efficient, knowledgeable, and polite. I will call them when I need any other appliance repaired.