Brand Certified
Lowe's Home Improvement
4.0(2956 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
7843 Ih 35 S, San Antonio, TX
78224, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(210) 334-3150
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/TX-San-Antonio/2786
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in San Antonio, TX offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.0
2,956 reviews
5 stars
1,631
4 stars
562
3 stars
280
2 stars
117
1 star
366
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees were praised for their helpfulness, while others were reported as rude or unresponsive.
Product Availability
Customers frequently found what they needed, but there were complaints about stock issues and misleading signage.
Online Orders
Significant issues with online orders, including wrong deliveries and poor communication regarding order status.
Store Environment
The store is generally clean and organized, but some customers reported difficulty finding assistance.
Checkout Experience
Concerns about the new cart policy requiring a quarter, leading to frustration among customers.
- JAJon AlvarezFeb 22, 20265.0One of my go to places
- AHAnn FitzGerald HorstFeb 22, 20265.0Love my Samsung fridge. Great follow up to let me know about delivery details.
- RCRyan CashflowFeb 10, 20261.0Online order package was delivered to wrong house. Never received it. Been two weeks trying to get a refund and no luck. Store manager will not answer phone and keeps avoiding my call. No one seems to know anything at this store and customer care.
- AMAndrew MartinezFeb 4, 20261.0Don't use online order. I have a package that was suppose to cooke Friday and I still have had an update. When I called the pro desk, the lady was rude.
- RERobert EJan 16, 20264.0Pathways are crowded but they almost always have what I need. I guess Lowe’s has a new thing where an over eager employee now helps with self check out. However, since Lowe’s has forced me to use self checkout without assistance for a decade I know how to use the registers better than the employees. So they went from no help to so helpful they slow me down. Just stay out of the way until I ask for something.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in San Antonio?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, and gardening equipment.
What are the store hours for Lowe's Home Improvement in San Antonio?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM and Sunday from 8:00 AM to 8:00 PM, with some variations on holidays.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there any installation services available at Lowe's?
Yes, Lowe's offers installation services including appliances, flooring, cabinetry, doors, windows, and much more.
Can I return or exchange items purchased at Lowe's?
Most items can be returned or exchanged within 90 days. Online returns can be started via your Order History, and in-store returns require proof of purchase.
What nearby locations can I visit when shopping at Lowe's in San Antonio?
Nearby places include Academy Sports + Outdoors for sporting goods and outdoor gear, Buffalo Wild Wings for dining, and Extra Space Storage for storage solutions, all within convenient distance.
How can the nearby Minute Key stores assist me while visiting Lowe's?
Minute Key stores nearby provide key and locksmith services, helpful if you need key duplication or lock assistance during your visit to Lowe's.
What dining options are available near Lowe's Home Improvement in San Antonio?
You can enjoy meals at nearby restaurants like Mama Margie’s Mexican Restaurant, Red Lobster, and Olive Garden, all offering a variety of cuisines near Lowe’s.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 01, 2026Yext Knowledge Graph
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