Brand Certified
Lowe's Home Improvement
4.1(3447 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
203 SW Loop 410, San Antonio, TX
78245, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(210) 520-8066
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/TX-San-Antonio/1504
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in San Antonio, TX, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
3,447 reviews
5 stars
2,002
4 stars
696
3 stars
258
2 stars
127
1 star
364
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful staff, others reported unprofessional behavior and long wait times for assistance.
Product Availability
Customers frequently mentioned issues with product availability and order fulfillment, including canceled orders and missing items.
Store Organization
Several reviews highlighted problems with store organization and staff communication, leading to difficulties in finding items and receiving assistance.
Staff Knowledge
While some employees were noted for their helpfulness and knowledge, others were criticized for lack of product knowledge and responsiveness.
- PAPrimo Acosta2 days ago5.0Good customer service
- FJFrances De Jesus4 days ago2.0Very well organized and the only Lowe’s in the area that has lumber cutter available, but after asking for assistance 4 times and waiting 30 min, we had to leave all of our lumber because no one came to cut it. Very disappointed in the customer service.
- ECElette CarlFeb 17, 20264.0I can almost always find what I need in this store. However, I have seen broken merchandise on display, and it is sometimes difficult to find customer service on the floor.
- EREm RycheFeb 6, 20265.0Excellent Customer Service and Knowledgeable Staff I recently purchased premixed mortar from this store, and unfortunately, one batch did not set properly like the others I had used. I brought it back to explain the issue, and the staff handled everything professionally and with genuine concern. The manager took the time to understand my situation and was very helpful. Although they were out of the specific color mortar I needed, they processed my refund quickly and without any hassle. One of the staff members even went the extra step to let me know which nearby store had the color in stock, which saved me a lot of time. I also want to mention how incredibly knowledgeable the team is in the garden center. They are always helpful and well-informed, especially when it comes to seasonal items and great buys. Overall, this store has outstanding customer service and a team that truly cares about helping customers. I will definitely continue shopping here and highly recommend them to others.
- MCMatilda Cardona-MirelesJan 30, 20261.0Who manages this place? Curbside is always backed up and orders are never in a timely manner. Look at all the bad reviews this location has. Management, do better!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website