Brand Certified
Lowe's Home Improvement
4.1(3460 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
5303 W Loop 1604 N, San Antonio, TX
78253, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(210) 257-2000
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/TX-San-Antonio/2898
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in San Antonio, TX is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
3,460 reviews
5 stars
2,005
4 stars
724
3 stars
253
2 stars
117
1 star
361
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised individual employees for their helpfulness and knowledge, there were numerous complaints about poor customer service, particularly regarding delivery issues and unresponsive staff.
Store Condition
Customers generally found the store to be clean and well-stocked, although there were specific complaints about the cleanliness of the women's restroom.
Product Availability
Most customers reported that Lowe's typically has a wide selection of products available, but some experienced issues with stock levels and delivery of items.
Mixed Experiences
Overall, customer experiences varied significantly, with some expressing high satisfaction while others reported serious frustrations, particularly with management and customer service policies.
- ATAnthony Buckholdt (TooTall)5 days ago5.0We found our home improvement needs and checked out quickly.
- AVArmando VillalobosFeb 17, 20265.0Great prices very clean place
- TTTim tunstillFeb 17, 20265.0Lowe's has plenty of stock and a friendly staff
- 34369 432Feb 12, 20263.0It's Lowes... It's nice, clean well stocked and all...as it should be. I would have given a higher score but I found nothing exceptional at all. (Pro tip. If you own a home decor and repair store...everything should work and be in perfect condition) If you need home repair tools and supplies...this is a nice place to shop and the employees were helpful.
- JPJoy PJan 24, 20265.0Went to Lowe's yesterday Jan 23 2026 (date given for sake of managers to know). Due to the cold weather warning of course some things were out of stock (certain parts for generators) otherwise they had water and other essentials. I went for parts and had assistance from all three gentlemen (see below) in fact they went over and beyond to walk me to find the item on the shelves. Thank you guys so much for your assistance. You were all amazing employees! John (hardware), Marco (gardening), Frank (plumbing) Joy P.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in San Antonio, TX?
You can find a wide range of products including appliances, bathroom supplies, building supplies, electrical items, flooring, garden tools, grills, hardware, heating & cooling, home décor, kitchen products, lawn mowers, lighting, lumber, paint, patio furniture, power tools, plumbing supplies, storage solutions, and more.
What services does Lowe's Home Improvement offer at this location?
Lowe's offers installation services for appliances, flooring, cabinets, doors, windows, lighting, and more. They also provide appliance installation, assembly, and delivery services.
What are the store hours for Lowe's Home Improvement in San Antonio?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and on Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account. You will also receive email updates if your order status changes.
What payment options are accepted at Lowe's in San Antonio?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
Does Lowe's Home Improvement in San Antonio offer delivery and in-store pickup?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
What are some nearby places I can visit before or after shopping at Lowe's in San Antonio?
Nearby places include Baskin-Robbins for ice cream, JC Nails & Spa for beauty services, and Michaels Stores for arts and crafts shopping, all within convenient proximity to Lowe's.
Is there a nearby veterinary hospital close to Lowe's in San Antonio?
Yes, Culebra Creek Veterinary Hospital & Resort is located nearby, providing pet services including veterinary care and pet sitting, which is convenient for pet owners visiting Lowe's.
Are there medical facilities near Lowe's Home Improvement in San Antonio?
Several medical centers and hospitals are near Lowe's, including The Emergency Center, Eye Associates Alamo R, and Christus Health Alamo Ranch Clinic, useful for customers needing healthcare services.
How can I find product recall and safety information for items purchased at Lowe's?
Recall and safety news for products sold at Lowe's are posted on the Lowe's Recalls and Product Safety News page online.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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