Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a San Antonio, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
3,731 reviews
5 stars
2,071
4 stars
842
3 stars
335
2 stars
135
1 star
348
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Troy, Nancy, and Chad providing exceptional service.
Product Availability
Customers frequently noted that the store had a wide selection of products and that they were able to find what they needed easily.
Store Cleanliness
While some reviews highlighted cleanliness and organization, others reported poor conditions in the bathrooms, indicating inconsistency in maintenance.
Checkout Experience
Several customers expressed frustration with long wait times at checkout and during returns, suggesting a need for improved efficiency in these areas.
Staff Responsiveness
There were mixed reviews regarding staff availability, with some customers experiencing delays in receiving assistance, particularly during busy times.
- RRRose5 days ago5.0I can tell you by the times I do shop at this Lowe's location they're always so helpful and friendly. I'm excited to see all the pretty holiday decorations this year, wish I could buy them all.This is one of my favorite locations and I highly recommend!!!
- FFFRANCISCONov 15, 20255.0Very friendly store got help from Nancy and she did an amazing job helping us get the help we needed and Nancy takes care of the military veterans.
- JBJim BissuettNov 7, 20255.0Great store, the service there is always friendly and helpful
- SSSharon StittOct 30, 20255.0My go to home improvement store. They always have what I need and even things I didn't know I needed.
- AAAnguianoOct 30, 20255.0Recently needed to purchase supplies for an AC mini split. We went 3 different times and Troy helped us each time. I was very impressed with his knowledge and patience towards us as we had never installed a mini split. He explained in detail the list of items we needed and personally walked with us to get each item. We felt very comfortable speaking with him and trusted his recommendations. We appreciate Troy taking the time to provide exceptional customer service.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in San Antonio?
You can find products including appliances, bathroom supplies, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, power tools, and more for your home and yard improvement needs.
What are the store hours for Lowe's Home Improvement in San Antonio?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed or reduced hours.
Does Lowe's offer installation services for products purchased?
Yes, Lowe's provides a variety of installation services including appliances, flooring, cabinets, doors, windows, and blinds installation among others.
Can I pick up my online order at the San Antonio Lowe's store?
Yes, Lowe's offers in-store pickup for online orders. You will receive an email when your order is ready along with pickup instructions.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa for payments.
How can I return or exchange items at Lowe's?
Most items can be returned within 90 days. Online orders can start returns through your Order History; in-store returns require proof of purchase at customer service.
Are there special programs or associations that Lowe's supports?
Yes, Lowe's supports various associations including Lowe's Toolbox for Education, SkillsUSA, Boys & Girls Clubs of America, Habitat for Humanity, and others.
How can I find nearby restaurants when visiting Lowe's in San Antonio?
Nearby restaurants include McDonald's, Taco Cabana, Mini Tacos Los Dos Hermanos, Beijing House Restaurant, and Rocky's Tavern, offering options if you want to grab a meal before or after shopping.
Are there convenience stores or gas stations near Lowe's for quick stops?
Yes, nearby options include 7-Eleven convenience store and Exxon & Mobil gas stations for fuel or convenience shopping while visiting Lowe's.
Where can I get locksmith services close to Lowe's Home Improvement?
Several locksmiths such as minuteKEY, Minute Key, and Locksmith in San Antonio TX are located nearby if you need key or lock services while visiting the area.