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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in San Antonio, TX offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
3,690 reviews
5 stars
1,942
4 stars
733
3 stars
301
2 stars
170
1 star
544
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees were praised for their helpfulness, while others were criticized for being unresponsive or rude.
Product Availability
Customers reported issues with product availability and order fulfillment, particularly with online orders and specific items.
Store Cleanliness
The store was frequently noted as clean and well-organized, contributing positively to the shopping experience.
Pricing
Prices were generally considered reasonable, with some customers expressing that they found good deals.
Staff Assistance
Many customers struggled to find staff assistance when needed, leading to frustration during their visits.
- CCCorri5 days ago5.0I went looking for a Ryobi weed trimmer spark plug. The old spark plug was Torch. I didn’t see anything that told me what my replacement should be. The young lady working in the lawnmower section was able to look it up. After a little bit of back-and-forth between a couple of options, we found the Champion Spark Plug that actually had the last spark plugs serial number on the packaging, but I didn’t notice it before. Thanks to the sales lady, I found what I needed and I’m going home happy!
- GJGuadalupe Flores JrDec 26, 20253.0There prices are little high.
- HGHector GonzalesDec 15, 20255.0Thirsty waters Gatorades given to the less fortunate. Isaac Manager. You give graciously . Thank you 🙏
- YGYolanda GutierrezDec 4, 20255.0As A retired High School Teacher I have to give CHAINSAW DANIEL AAA +++ .I PURCHASED MY FIRST ELECTRIC CHAIN SAW ( ERGOi think is the name) . I have been looking and asking for more than a year & unable to decide which chainsaw to purchase because I just never got the assistance that Daniel gave me . I’m not that naive about tools because I’ve been purchasing my own since I left for college decades ago …however , I’m not an expert especially when it comes to the newer electric models …CHAINSAW DANIEL TAUGHT ME SO MUCH IN THOSE maybe 15 minutes he spent with me . He also gave me advice that nobody had ever given me in all the years that I’ve been shopping for tools from Sears…to Builders Square, to Ace Hardware to Northern Tools , Home Depot and other Lowes stores . Daniel answered every question with explanations. He would have been a GREAT TEACHER ! To the manager of that store .. DANIEL IS AN ABSOLUTE AMAZING EMPLOYEE ! He is the reason I’m giving this store 5 stars ! HE IS DEFINITELY A KEEPER !
- MMMr. MorenoDec 3, 20251.0Absolutely terrible location and it's starts with your MGMT personnel. Not sure WTH Lowe's is thinking with selling online but it seems you need to do better when it comes to allocation of your product. I went to pick up a freezer 12/02 that I purchased on black Friday 11/28. The freezer that was handwd to my driver the floor model. I called and spoke to a "Adrian" and was told that that's all they had and that I was notified because they sold out. 1) no one called me because I would have never wanted a floor model for the same price as new. 2) why would you sell the one already sold (mine) to a customer that had walked in? (He stated they sold there last one yesterday) 3) what is the point of ordering online if you are unable to properly get orders pulled?? "Adrian" simply put the solution to you can go to another store and see if they have it? All I can do is issue you a credit. Wrong actually you can get me what I paid for! I told him I placed my order to get the deal everyone wanted the day of sale (which showed more than plenty in stock) MGMT solutions felt like it's not my problem (which in fact is) and when asked what your bosses name his answer "it's Issac" I asked for last name he responded with oh it's just that Isacc. I do not do a lot of business with you Lowe's but unfortunately my experience with your stores in the past have been very similar. Your employees have a sense of protecting the milk cow and not the customers. If you are looking to improve in the area I would highly suggest getting secret shoppers or just getting area managers creat issues and see how MGMT handle them ( for training purposes of course). Oncw again thank you for the reminder on why not to shop at your stores.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in San Antonio, TX?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, gardening equipment, bathroom storage, and more.
What are the operating hours for Lowe's Home Improvement at 7901 Callaghan Road?
Lowe's Home Improvement is open from 6:00 AM to 10:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays. Holiday hours may vary.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will notify you of any changes to your order status.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. Returns can be started online for online orders or at the in-store customer service desk with proof of purchase.
Does Lowe's offer installation services?
Yes, Lowe's offers a variety of installation services including appliances, flooring, blinds, decks, doors, HVAC, and more.
Are there any nearby places where I can exchange propane near Lowe's?
Yes, Blue Rhino Propane Exchange is located nearby where customers can exchange propane tanks conveniently when visiting Lowe's.
If I need key or locksmith services near Lowe's, what options are available?
Nearby options include minuteKEY and Minute Key, both key and locksmith service providers located close to Lowe's for your convenience.
What nearby professional services are available around Lowe's for additional support?
Nearby professional services include several insurance agencies like Centene Corporation, New York Life agents, and law offices such as the Law Office of Kenneth Grubbs and Pais Cotroneo Law, which could assist customers with financial or legal needs.