Brand Certified
Lowe's Home Improvement
4.1(2544 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
1470 Austin Highway, San Antonio, TX
78209, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(210) 828-6011
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/TX-San-Antonio/1645
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in San Antonio, TX is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
2,544 reviews
5 stars
1,487
4 stars
522
3 stars
191
2 stars
105
1 star
239
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Inconsistency
Several reviews highlighted inconsistent service experiences, with some customers reporting long waits for assistance or unhelpful staff.
Inventory Issues
Customers expressed frustration over inaccurate online inventory and difficulties in finding items in-store.
Checkout Experience
Some customers reported negative experiences during checkout, citing issues with staff behavior and handling of transactions.
Product Availability
Overall, customers appreciated the variety of products available, although some noted higher prices compared to competitors.
- NGNilda Gutierrez4 days ago5.0I want to let everyone one know how helpful Jesus was for me. I went in there to get a copy of my house. I had one of those designed key you buy at the minute key. He worked on it for over 30 minutes. He was so respectful and political not being a to make my copy. If you ever need assistance. Go see him. He's the Lowes on Perrin Beitel and HarryWurzbach
- CDCatherine DerrFeb 25, 20265.0I just started going to Lowe’s instead of the orange store. I love that I do not have to go searching for help. The culture of Lowe’s has multiple employees asking if I need help on each trip. Shawn and Jesus are top notch and super helpful. I learn so much from both of them.
- TNThu-Thao NguyenFeb 24, 20261.0Never again getting curbside pick up. I got there waited over 30 min still no one. Called for customer service the lady I spoke to says few minutes yet over 20 minutes so I went in the store same lady spoke to me she saw but she just avoid eye contact with me. I cancelled my order and no apology.
- ALA LFeb 10, 20264.0Manu and 3 Other workers were Friendly & Helpful..Just One made Me wait over 15 minutes but never came to help Me.
- ASAndrew SandersonJan 13, 20261.0Called several days in a row about a Lowe’s shopping cart left in the street by my house. Was told each day that someone would come get it, which didn’t happen. The 4th day I called I spoke to a “manager” named Vicki (who could use some professional development courses on effective communication), she was quite rude and dismissive. I ended up having to call the city and my district rep. Sad this happened, I shopped here very frequently. Won’t anymore. Honesty is not a value used at this store.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in San Antonio?
You can find a wide range of home improvement products including paint, tools, appliances, flooring, garden equipment, and more. Brands include GE, Whirlpool, LG, Samsung, Craftsman, and many others.
What are the store hours for Lowe's Home Improvement in San Antonio?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I track my order or check if it's ready for pickup?
Check your order status online by logging into your MyLowe’s account or entering your order number. When your order is ready for pickup, you will receive an email with instructions and store location.
What is Lowe's return policy?
Most items can be returned within 90 days. For online purchases, start a return in your Order History. For in-store returns, provide proof of purchase at customer service.
Does Lowe's offer installation services?
Yes, Lowe's offers various installation services including appliances, flooring, cabinets, doors, roofing, and more.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby places of interest that customers visiting Lowe's might find useful?
Yes, nearby places include Blue Rhino Propane Exchange for propane needs, San Antonio Paints for paint supplies, and Experts Garage Door Repair Installation for door services.
What nearby dining options can I visit during my trip to Lowe's in San Antonio?
You can enjoy meals at nearby restaurants such as Subway, McDonald's, and Wingstop, all conveniently close to Lowe's Home Improvement.
Are there any nearby financial services accessible to Lowe's customers?
Yes, customers can access Bank of America ATM, Navy Federal Credit Union, and H&R Block near Lowe's for convenient financial services.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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