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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in San Antonio, TX is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,806 reviews
5 stars
1,606
4 stars
622
3 stars
212
2 stars
114
1 star
252
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees were praised for their helpfulness, while others were criticized for being unresponsive or rude.
Delivery Issues
Numerous complaints about poor delivery service, including missed deliveries and lack of communication.
Product Availability
Customers noted issues with product availability and pricing discrepancies, leading to frustration during shopping.
Store Cleanliness
The store was generally reported as clean and well-organized, contributing positively to the shopping experience.
Installation Services
Significant dissatisfaction with installation services, including poor communication and delays.
- LSLuis Sprinkle1 day ago5.0We love this Lowe’s. Not all locations are the same, and this one truly stands out for its excellent customer service. The staff is always helpful and attentive.
- LRLouise Rioux-DemoreJan 6, 20265.0My once a week visit for a variety of reasons. The house and yard always seems to need something that I can find here.
- MMMargaret MartinJan 2, 20264.0Thank you to the young man that helped me in hardware, to figure out the size for the the threaded rod I needed, the right drill bit and glue for my project. The four stars is for the inventory not being available. But it did make it a lot easier when I walked into the Lowe's in Slidell Louisiana...I just opened up the 5/16 draw and pulled out the four that I needed without having to look for assistance. Good luck in Tennessee!!
- ASAlamo Biohazard (America's Bio Solutions)Jan 2, 20261.0This by far is the worst lowes I have ever been to, everyone drags their feet and doesn't know what they are doing. None of the computers work properly. When they need to call a manager the manager arrives then says "OH we need to get another manager". Unreal. Id rather eat my grandmother's toe nails then go back to this place.
- NDNettie DelunaJan 2, 20265.0Store has improved in customer service this last year. What a difference that makes for me. I don't like wandering around the store looking for things.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in San Antonio, TX?
You can find a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing supplies, tools, and more.
What are the store hours for Lowe's Home Improvement in San Antonio?
The store is open from 6:00 AM to 10:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sunday.
Does Lowe's offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering the order number or by logging into your MyLowe’s account. Email updates are also sent when your order status changes.
What are the accepted payment options at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Does Lowe's provide installation services for products purchased?
Yes, Lowe's offers installation services for a wide range of products including appliances, flooring, cabinets, windows, doors, and more.
Are there nearby hotels close to Lowe's Home Improvement in San Antonio for out-of-town customers?
Yes, there are several hotels nearby including Fairfield Inn & Suites by Marriott-San Antonio Brooks City Base, Holiday Inn Express and Suites San Antonio - Brooks City Base, Hampton Inn & Suites San Antonio Brooks City Base, and La Quinta Inn.
Are there dining options near Lowe's Home Improvement in San Antonio?
Yes, nearby you can find dining options such as Mambo Seafood and Sonic Drive-In, great for grabbing a meal before or after shopping at Lowe's.
Where can I get automotive assistance near Lowe's Home Improvement in San Antonio?
Nearby automotive services include AutoZone for parts and accessories, On The Road Towing for roadside assistance, Niche Custom Tinting, JJ's Auto Care for car wash and detailing, and Discount Tire for tire services.
Does Lowe's offer multilingual support for customers?
Lowe's Home Improvement provides services in English and Spanish, with in-store translation services available for other languages.