La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Sales associates are consistently described as friendly, knowledgeable, and patient, providing excellent customer service without being pushy.
Product Knowledge
Staff members demonstrate a strong understanding of the products, helping customers make informed decisions about their purchases.
Shopping Experience
Customers appreciate the relaxed shopping environment, with many noting the absence of pressure during their visits.
Variety and Quality
The store offers a wide selection of high-quality furniture, with many customers expressing satisfaction with their purchases.
Delivery and Follow-up
Customers report smooth transactions from purchase to delivery, with effective communication regarding their orders.
HM
Holly Mydland
1 day ago
5.0
Shane was amazing. We went in having worked with King previously, but King was off, so Shane stepped up and was super patient with us as we put him through several different furniture configuration scenarios. We ended up purchasing before we left. We completely recommend King and/or Shane to work with. They’re both great!
LL
Linda
1 day ago
5.0
King was very helpful and pleasant to work with during selection of our recliners and fabric. Our delivery was scheduled during La-z-boy servers being down. King tract down our order manually and scheduled for delivery on day promised. Delivery was efficient and deliverer was very pleasant. Answered all our questions. We are very pleased with our recliners.
DP
Dee Patterson
Nov 16, 2025
5.0
The Lazy Boy on 1H-10 & DeZavala is a beautiful store. They have a wide selection of just about everything Lazy Boy makes. The staff is friendly and helpful and the manager is willing to cut a good deal. I’m very pleased with the service and my selection. Thank you to Greg Watts and team!
JL
John Lovelace
Nov 10, 2025
5.0
Definitely a five star store, as well as customer service. Joel Riceberg was extremely helpful and thorough when selecting the most appropriate and comfortable power chair for my needs. The experience exceeded my expectations.
LH
Luoren Hu
Nov 9, 2025
5.0
Wonderful shopping experience with King Castleberry! Searching for recliners to use for post-surgery recovery, quick delivery timeframe, and needed something for a petite frame. King knew exactly which options would be the best fit and we are happy with our purchase.