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Extra Space Storage
Brand Certified

Extra Space Storage

4.5
(177 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 6450 De Zavala Rd in San Antonio, TX today! Our large selection of storage units, exceptional security, covered loading bay, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
6450 De Zavala Rd, San Antonio, TX
78249, United States

Hours

Reviews

4.5
177 reviews
5 stars
149
4 stars
8
3 stars
2
2 stars
4
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Dylan and Moses received numerous praises for their exceptional customer service, with many customers highlighting their helpfulness and professionalism.

Cleanliness

The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.

Security

Customers appreciate the security measures in place, noting that the facility feels safe and secure for storing their belongings.

Mixed Management Feedback

While many reviews commend the staff, there are some negative comments regarding management, particularly about Leslie's customer service.

Pricing Transparency

Several customers expressed dissatisfaction with pricing practices, citing issues with unexpected fees and misleading advertising.
  • RH
    Renata H
    5 days ago
    5.0
    Leslie was absolutely fabulous. She was super informative and very helpful and got us set up super efficiently and was very helpful. The space is clean and well secured, there is a lot of safety measures on the property that gives you a lot of reassurance to your stuff is safe! Definitely recommend this place to anyone needing storage!
  • JS
    Jordan Spear
    5 days ago
    5.0
    Leslie is very helpful. She was able to help us get into our unit that we had not been in for quite some time! Thank you!
  • MA
    Max Armani
    Feb 14, 2026
    5.0
    The young man (manager) was very pleasant and greeted us warmly with a warm small and a happy attitude. He gave us thorough explanation of all the options available to us. I want to thank him and commend the company for hiring such awesome individual.
  • II
    ILoveLife
    Jan 31, 2026
    5.0
    DYLAN at the front desk was amazing to work with. He went **above** and beyond to help me with my situation. I had booked online and selected two units next to each other, but my movers were able to fit everything into just one. Dylan quickly stepped in, canceled the extra unit, and rebooked everything so it was correct. Thanks to his help, I ended up saving $26 per month. 🙃 I like extra storage, this is my second time with them. I am a repeat as I like their services.
  • SD
    Sally Dominguez
    Jan 25, 2026
    1.0
    If I could give this place a zero I would. Leslie that claims to be a manager there is very rude and has no compassion at all. I asked her if they could waive the late fee since I had an emergency w family and flat out said no w no compassion or anything. I asked to speak w her manager she said the puck stops w her. Then I found out she's just another person that wants to be a manager but she's not. Finally had a change to talk w Dylan he's the REAL manager and waived my fee for me.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

This information is certified by Extra Space Storage and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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