Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 14657 Potranco Rd in San Antonio, TX today! Our large selection of storage units, exceptional security, covered loading bay, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Alberto was amazing. He was very kind and honest. He had the best interest in what we were looking for. He never pressured us and the process was very smooth. I highly recommend storing your stuff here. The units are clean and well taken care of.
JG
Jose Garcia
Feb 13, 2026
5.0
Alberto the manager was great in helping us find everything I needed. Was very knowledgeable and respectful will definitely becoming back.
LR
Lauren Rodriguez
Feb 7, 2026
5.0
Alberto was so amazing!! I truly appreciate his help. He reached out to me before I even walked in and made sure he was ready for me first thing in the morning. He went above and beyond to provide exceptional service. Thank you Alberto. Whoever is reading this he deserves lunch his next shift!😎
BG
Brent Garrow
Feb 4, 2026
3.0
Be aware the total cost rises significantly depending on unit size, which floor, insurance and lock. Also the online 50% off, will only be effective for 1-3 months. They can raise the rates with 30 day notice and rates get increased frequently. If you want to get first month free, you need to pay full price. The place was clean and the onsite person was very friendly and helpful. No military discount.
CD
Celeste D
Jan 21, 2026
1.0
Very disappointed with the service at this facility. While the location and storage unit size are fine, the way the contract and price increase were handled is extremely frustrating. I understand that prices increase over time, but our unit rate doubled once our six-month contract ended—from $60 per month to $120 per month.
What makes this more concerning is that when I asked what the same size units are currently renting for, I was told new customers are paying around $84, or even $40-something with an online promotional rate. This feels like an aggressive and unfair price increase for existing customers.
When we first signed the contract, we were told there would be an increase, but nothing close to this. Six months later, the rate doubling does not feel reasonable or ethical. It was also explained to us that we are now in a month-to-month contract and our monthly storage rate can potentially continue to increase each month moving forward. They offered to come down $20 which means our storage would be $100 plus an $11 entrance fee…still making this a $50 increase.
I requested to speak with someone in person about this and asked if there was a supervisor or corporate office I could contact, only to be told that they do not offer that option.
We will be giving our notice and would not recommend this storage facility. While the location is convenient, knowing your rate may double after six months, and each month after that is not a good experience.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves San Antonio residents near Rolling Oaks Estates, Coolcrest, Rio Medina, Lackland Air Force Base, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of TX-211 and Potranco Rd.
Is Extra Space Storage close to any military bases?
Extra Space Storage is near Lackland Air Force Base.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access hours for Extra Space Storage in San Antonio?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located in San Antonio?
It is located at 14657 Potranco Rd, San Antonio, TX 78253.
Does Extra Space Storage offer climate-controlled units?
Most of their facilities offer climate-controlled storage options for temperature-sensitive items, in addition to standard units.
Can I purchase moving boxes and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies available for purchase both online and at local facilities.
What payment methods are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Is there an on-site manager at Extra Space Storage to assist customers?
Yes, there is an on-site resident manager available to help customers with their storage needs.
Are moving carts or dollies available to help transport belongings?
Nearly all facilities with indoor hallways offer push carts. You can ask the facility manager for assistance if you need one.
What nearby food options are available around Extra Space Storage?
Nearby food options include Smoothie King, Burger Boy, Bill Miller Bar-B-Q, Chick-fil-A, Sukhothai Thai Restaurant Express, Sofia’s Pizzeria Tx, Sonic Drive-In, The Human Bean coffee shop, and Peter Piper Pizza.
Are there any nearby automotive services near Extra Space Storage?
Yes, nearby automotive services include O'Reilly Auto Parts, Midas, Christian Brothers Automotive, and GO Car Wash for car cleaning and repairs.
What medical and wellness facilities are near Extra Space Storage?
Nearby medical and wellness facilities include Nueva Vista Eyecare, Texas MedClinic - Potranco / 211 Location, Body Legend Fitness, and Ct.0128 - Viên sủi Xương Khớp Cảnh Thiên Herbs (nutritionist).
Brand Certified Facts from Extra Space Storage
This information is certified by Extra Space Storage and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: