Extra Space Storage

4.8
366 reviews
Extra Space Storage
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Business Details

1403 Austin Hwy, San Antonio, TX
78209, United States
(210) 571-1702
https://www.extraspace.com/storage/facilities/us/texas/san_antonio/5098/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
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About

Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 1403 Austin Hwy in San Antonio, TX today! Our large selection of storage units, exceptional security, multiple entrance/exit gates, security access to your floor only, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1403 Austin Hwy, San Antonio, TX
78209, United States

Hours

Reviews

4.8
366 reviews
5 stars
334
4 stars
9
3 stars
7
2 stars
5
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Anita received numerous commendations for her exceptional customer service, being described as professional, helpful, and personable.

Cleanliness

The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.

Facility Security

Customers feel secure with the storage units, highlighting the safety measures in place, including 24/7 security.

Reservation Process

The online reservation process is praised for being seamless and efficient, making it easy for customers to secure their units.

Pricing Concerns

Some customers expressed frustration over unexpected price increases after initial rental, indicating a need for clearer communication regarding pricing.
  • BO
    Betty Obuya
    Dec 30, 2025
    5.0
    Reserving a unit online was seamless. I especially want to give a huge shout-out to Lilly at the Austin Hwy location. From the moment I walked in, Lilly was welcoming, professional, patient and had a positive attitude.
  • RM
    Rodrigo Martinez
    Dec 27, 2025
    5.0
    Great place to store your goods and the staff are great this place is amazing.
  • DP
    David Pavelka
    Dec 12, 2025
    5.0
    Anita was very helpful with checking in and keeps the facilities in great shape
  • IM
    It’s Mindy
    Dec 9, 2025
    5.0
    Very clean facility. Staff was very helpful. I spoke with Anita and she helped me with my reservation. She made sure everything was taken care of. Would recommend!
  • BR
    Bunny Randle
    Nov 25, 2025
    1.0
    I have nothing really good to say about CubeSmart on Austin highway Miss Anita is okay she's very sweet but I don't think Sharon Clark or anything that they did was okay or very business management wise because they sold my storage and I was paid up in advance and someone didn't correct the billing issue errors and ended up selling my storage a also not only that neither of them or the treasure auction auction treasures will release the last ending of my storage sale or my billing history. And also not only that overcharged me even after the storage unit was sold.
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Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.