Extra Space Storage

4.5
168 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 9018 Poteet Jourdanton Fwy in San Antonio, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, non climate controlled units available, parking spaces, wide drive isles, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
9018 Poteet Jourdanton Fwy, San Antonio, TX
78224, United States

Hours

Reviews

4.5
168 reviews
5 stars
134
4 stars
10
3 stars
9
2 stars
2
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness and professionalism, particularly highlighting individuals like Baby, Eric, and Yvonne.

Price Increases

Several reviews mentioned significant and unexpected rent increases, causing dissatisfaction among customers.

Security Concerns

There were multiple reports of break-ins and rodent issues, raising concerns about the safety and security of stored belongings.

Facility Condition

While some customers noted the cleanliness and upkeep of the facility, others reported issues with pests and maintenance.
  • AM
    Al Merino
    Jan 4, 2026
    5.0
    Easy set up online and the folks in the front office are good and friendly.
  • FT
    Frank Timme
    Dec 30, 2025
    5.0
    Baby is so helpful great customer service
  • DM
    Drex Mac
    Dec 26, 2025
    1.0
    Big banner advertising first month free rent. Never happened for me. Also, after just 2 months, the storage fee has doubled. Small little 5x10 was 25 bucks a month now I get a notice two months later that it will be 50 bucks. I have never paid that much for a 5x10. Beware beware beware. Update: see their response?...I contacted them. Nothing changed.
  • GG
    Gianniel Gutierrez
    Dec 16, 2025
    5.0
    My grandmother's belongings are so important to her and Eric at the front desk was a great help to keep our valuables and most importantly gain access and keep them safe
  • OM
    Od M
    Dec 10, 2025
    5.0
    Baby was very professional and has great customer service. She answered all my questions and because of her amazing service I would 100% recommend Extra Space Storage to others. Specifically this location. Keep up the great work.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.