Extra Space Storage

4.6
157 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 7600 Tezel Rd in San Antonio, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, non climate controlled units available, wide drive isles, commercial tenants and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
7600 Tezel Rd, San Antonio, TX
78250, United States

Hours

Reviews

4.6
157 reviews
5 stars
134
4 stars
7
3 stars
6
2 stars
1
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and knowledgeable staff, particularly highlighting individuals like Grace, Rachel, and Adrianne for their exceptional service.

Cleanliness

The facility is frequently noted for its cleanliness and well-maintained conditions, contributing to a positive customer experience.

Pricing

While many customers found the pricing reasonable and competitive, there were concerns about sudden rent increases that were not communicated effectively.

Communication

Overall, communication was highlighted positively, with many customers appreciating quick responses and clear explanations, although there were some complaints about transparency regarding pricing.

Accessibility

Customers appreciated the easy online sign-up process and the convenience of the facility's location, though some expressed a desire for extended access hours.
  • CT
    Chep T
    2 days ago
    5.0
    Awesome experience with Grace. Wonderful experience getting a new rental.
  • LB
    Lawrence Barideaux
    Nov 17, 2025
    5.0
    Worked with me and understanding of my situation and I was able to get my unit caught up.
  • EM
    Ed Marotta
    Nov 11, 2025
    1.0
    I love everything about this place. It's clean, there is no rift raft running around. If there are any issues, with the units, the staff is attentive and quick to respond to the issue. We have had at least 1 unit for about 25 years and increased to 2 units within the last 22 years. Unfortunately, the price increases have gotten to be a real challenge. Although this location is convenient, I may have to begin looking for an alternative because of the frequent price increases. Ed
  • FC
    Fleisher Christina
    Nov 1, 2025
    3.0
    The storage unit was just what we needed. We had it for 2 years. We had a medium size unit. We paid $140 every month.. they sent out a mass email to everyone in October. The bad thing is it went straight to spam mail for everyone. They called October 27th because we didn't respond to the email that we didn't know we got. It stated that rent was going up. We would got from 140 to 200. So we cleaned it out and didn't continue. When we spoke to them why the huge jump they said there were sorry and that it's coming from the corporate office and due to the cost of everything go up. We really needed that storage unit and it's close to the house. They decided this starting on November 1st where the new rent amount would be in effect. And right before the holidays. It could have been something starting Jan 1st starting the new year. That way is give people time.
  • TB
    Tovi Barker-Williams
    Oct 31, 2025
    5.0
    Ms. Grace provided superior customer service regarding my storage. She took the time to explain the storage process and how to transfer units. I especially liked how she shared tips for managing teenager temperament changes. Tovi

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.