Brand Certified
Extra Space Storage
4.5(359 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
16939 Nacogdoches Rd, San Antonio, TX
78266, United States
Certified by Extra Space Storage • Mar 01, 2026
(210) 651-3721
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/texas/san_antonio/3658/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 16939 Nacogdoches Rd in San Antonio, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, multiple entrance/exit gates, parking spaces, elevator access, security access to your floor only, drive up climate controlled units, military discount, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.5
359 reviews
5 stars
296
4 stars
19
3 stars
11
2 stars
10
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, particularly Becky and Jacai, received high praise for their friendliness, helpfulness, and professionalism.
Facility Condition
The storage facility is consistently described as clean, well-maintained, and secure.
Accessibility
Customers appreciated the easy online reservation process and the availability of carts and accessible restrooms.
Pricing Concerns
Some customers expressed dissatisfaction with sudden price increases and felt long-term customers were not adequately notified.
- GSGustavo Paredes SayánFeb 21, 20265.0Outstanding Service – Becky and Gabe Were Amazing! I had an excellent experience with this storage facility. The place is clean, secure, and very well organized. What really made the difference was the outstanding customer service from Becky and Gabe. They were both incredibly friendly, professional, and helpful throughout the entire process. They took the time to answer all my questions and made everything easy and stress-free. Thanks to Becky and Gabe, the whole experience was smooth and pleasant. I felt confident and comfortable storing my items here. Highly recommend this storage facility, especially if you get the chance to work with Becky and Gabe!
- JFJack FarmerFeb 20, 20265.0Becky went above and beyond helping me with the process and getting set up. A+
- JJJennaFeb 14, 20265.0The customer service is always top notch here. Becky is always willing to help in any way!!
- PRPaulette RandolphFeb 12, 20265.0My husband and I had an excellent experience at this storage facility thanks to Becky. She was professional, knowledgeable, and incredibly helpful from start to finish. She made the entire process smooth and stress-free. It’s rare to find customer service this good. It is a very clean facility. Highly recommend!
- ACAustin CampbellFeb 6, 20265.0Few moments in life deliver the kind of joy, ease, and genuine satisfaction that I experienced at Extra Space Storage. From the moment I arrived, the staff’s knowledge and professionalism made it clear how superior real human service is compared to the automated, impersonal systems so many facilities rely on today. Two team members guided me with confidence and skill through the vast corridors of the property, ultimately matching me with what I can only describe as the perfect storage solution for my needs. Their attention to detail and commitment to helping me were exceptional. Life rarely offers experiences this seamless, blissful and positive.The excellence I found at Extra Space Storage is entirely due to the remarkable people who assisted me. They were truly amazing.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of San Antonio and the surrounding communities of Bracken, Selma, Live Oak, Longhorn, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of I-35 and TX-1604.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, including weekends and holidays except for select closures.
What types of storage units does Extra Space Storage offer?
Extra Space Storage offers a variety of storage units including drive-up access units, climate-controlled units, and vehicle storage options such as indoor, outdoor, and covered spaces.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers moving and packing supplies like boxes available for purchase both online and at the facility.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their website to take advantage of up to 40% off storage.
Does Extra Space Storage provide any discounts?
Yes, they offer military discounts for qualifying customers.
What payment methods are accepted at Extra Space Storage?
Extra Space Storage accepts various payment options including American Express, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Where is Extra Space Storage located?
Extra Space Storage is located at 16939 Nacogdoches Rd, San Antonio, TX 78266, near the intersection of I-35 and TX-1604.
Are there any other storage facilities near Extra Space Storage?
Yes, nearby storage facilities include CubeSmart Self Storage and Life Storage - San Antonio, which you might consider for additional options.
What nearby places can I visit before or after using Extra Space Storage?
You can visit nearby locations such as Fiesta Kingdom Rolling Oaks Mall for amusement, or enjoy shopping at TDK Sneaker Boutique and Pretzelmaker bakery for snacks.
How can nearby transit or shopping locations help me when visiting Extra Space Storage?
Nearby attractions like Rolling Oaks Mall with stores such as LensCrafters and GNC provide convenient spots to shop or grab essentials before or after your storage visit.
Brand Certified Facts from Extra Space Storage
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