Extra Space Storage

4.8
308 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 23860 US-281 N in San Antonio, TX today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, golf carts available, military discount, solar site, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
23860 US-281 N, San Antonio, TX
78258, United States

Hours

Reviews

4.8
308 reviews
5 stars
286
4 stars
8
3 stars
3
2 stars
2
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Nikki and Amy going above and beyond.

Cleanliness

The facility is frequently noted for its cleanliness and well-maintained units, contributing to a positive customer experience.

Security

Many reviews highlight the secure environment of the storage units, with staff actively monitoring and ensuring safety.

Pricing Concerns

While many customers found the pricing reasonable, there were complaints about sudden increases in rates after promotional periods.

Efficient Processes

Customers appreciated the quick and easy processes for renting units, both online and in-person, making their experiences seamless.
  • SS
    Standby-passenger-26
    3 days ago
    5.0
    The staff could not have been friendlier and more helpful. The units look almost brand new and are spotless. Highly recommend!
  • SH
    Shirley Hale
    Nov 15, 2025
    5.0
    Nicki saved me. Couldn’t find my key and she brought me one. Thanks
  • B2
    Blurry face 27
    Nov 14, 2025
    5.0
    Absolutely amazing service n such sweet ladies that work there who actually take their time in explaining everything single detail plus they have pest control so you know your stuff is gonna be safe!!! Thank you Chanel n the sweet lady with glasses (im sorry I forgot your name) wonderful helpful women they have here please give them a raise because theyre going above n beyond!!!! Thank you!!! -Cheyenne 😊
  • LF
    Luna Familia
    Nov 13, 2025
    5.0
    Nicki was a HUGE HELP and we're so happy to stay at Extra Space Storage! After a couple of months of renting, we received a price increase notice. After speaking with Nicki she was able to walk us through some options and said that she would get back to me to confirm. Less than 24 hours, she called back with FANTASTIC NEWS! She was professional and really went out of her way to help us out. Thank you so much Nicki!!!
  • TM
    Troy Mead
    Nov 6, 2025
    5.0
    Great visit and help! HIRE MORE MICHELLE'S AND NIKKI'S!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.