Extra Space Storage

4.7
273 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 12991 Potranco Rd in San Antonio, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, security access to your floor only, golf carts available, military discount, Wifi available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
12991 Potranco Rd, San Antonio, TX
78253, United States

Hours

Reviews

4.7
273 reviews
5 stars
246
4 stars
3
3 stars
4
2 stars
6
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, especially Connie and Sylvia, received high praise for their friendliness, professionalism, and helpfulness throughout the rental process.

Cleanliness

The facility is consistently noted as clean, well-maintained, and secure, contributing to a positive customer experience.

Ease of Use

Customers appreciated the quick and easy process for reserving and accessing storage units, with many highlighting the convenience of online services.

Staff Knowledge

Staff members are recognized for their knowledge and ability to assist customers with their storage needs effectively.
  • KM
    Kalani Moore
    2 days ago
    5.0
    They were so helpful! I am so grateful! 🥹 ♥️
  • AO
    April Oliver
    2 days ago
    5.0
    Painless and easy, very knowledgeable and helpful.
  • LD
    Lisa Dunn
    4 days ago
    5.0
    Connie was very pleasant and answered all my questions. This is my 2nd time around to rent space. I have been very happy.
  • MR
    Marina Rodriguez
    Dec 26, 2025
    5.0
    We have been tenants for over 2 years. We absolutely love this location. Connie is so helpful! Highly recommend.
  • DM
    Dalinda Medrano
    Dec 20, 2025
    5.0
    Conney was great on helping up with setting up out final day using our storage space. Thank you for making our experience with Extra Space Storage so present

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.