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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 12991 Potranco Rd in San Antonio, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, security access to your floor only, golf carts available, military discount, Wifi available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
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Location
Hours
Reviews
4.7
253 reviews
5 stars
226
4 stars3
3 stars
4
2 stars
6
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Nick, Sylvia, and Chris, received high praise for their helpfulness, professionalism, and friendliness, making the rental process smooth and stress-free.
Cleanliness
The facility is consistently noted as clean, well-maintained, and secure, contributing to a positive customer experience.
Ease of Process
Customers appreciated the quick and easy rental process, including virtual options and efficient communication from staff.
Pricing Concerns
Some customers expressed dissatisfaction with price increases after initial rental agreements, indicating a need for clearer communication regarding pricing policies.
Accessibility Issues
There were reports of an elevator being out of service, which caused inconvenience for some customers during their move.
- ECEliab ChaviraNov 15, 20255.0Easy. No hassle. Great experience. And carts available at all time.
- ACAlbert CardenasNov 15, 20255.0Connie is amazing and friendly and very professional.😀
- ZJZander JungNov 14, 20255.0My experience today was great. Connie was awesome. Her attitude and help was a key factor in me feeling comfortable!!!!!!
- OOOrlando OchoaNov 10, 20255.0Quick and easy to reserve did it all in less than 30 min great service over all .Easy access units .
- SPStephen POct 10, 20255.0After trying to rent at two other facilities and experiencing terrible transparency and customer service, Extra Space made the process quick and easy. Their staff is incredibly helpful and nice, and I was moved in within 30 minutes.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the San Antonio area, including the surrounding communities of Coolcrest, Rolling Oaks Estates, Rio Medina, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Talley Rd and Potranco Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
What are the access hours for Extra Space Storage in San Antonio, TX?
You can access the facility every day from 6:00 AM to 10:00 PM, Sunday through Saturday.
What are the office hours at Extra Space Storage on Potranco Rd?
The office is open Monday through Friday from 9:30 AM to 6:00 PM, and Saturday from 9:00 AM to 5:30 PM. It is closed on Sundays and major holidays.
What types of storage units does Extra Space Storage offer?
They offer a large selection including standard, drive-up access, and climate-controlled storage units for household and commercial use.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, moving and packing supplies such as boxes are available for purchase both online and at the local facility.
Does Extra Space Storage accept deliveries on my behalf?
Yes, deliveries are accepted at the facility to make storing your items more convenient.
What payment methods does Extra Space Storage accept?
They accept a variety of payment options including American Express, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Where is Extra Space Storage located in San Antonio?
It is located at 12991 Potranco Rd, near the intersection of Talley Rd and Potranco Rd in San Antonio, TX 78253.
Are there any self-storage facilities near Extra Space Storage on Potranco Rd?
Yes, Life Storage - San Antonio is nearby, providing additional storage options in the area.
What local dining options are available near Extra Space Storage?
You can visit nearby eateries like Talley’s Pub, Big Hops Potranco, Church’s Texas Chicken, Sonic Drive-In, Little Caesars Pizza, and various food trucks at Vista Alta Food Park.
Are there any convenient services near Extra Space Storage that can help with moving or car needs?
Nearby services include Auto Glass On The Go for windshield repair and Shell gas station with a car wash, making vehicle maintenance easy during your move.