Extra Space Storage

4.7
535 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 2300 Broadway in San Antonio, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, RV parking, golf carts available, military discount, commercial tenants, solar site, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2300 Broadway, San Antonio, TX
78215, United States

Hours

Reviews

4.7
535 reviews
5 stars
475
4 stars
21
3 stars
10
2 stars
8
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Veronica and Krystal, received high praise for their helpfulness, professionalism, and positive attitudes, making the customer experience enjoyable.

Cleanliness

The facility is consistently described as clean and well-maintained, contributing to a positive impression among customers.

Pricing Concerns

Some customers expressed dissatisfaction with frequent rate increases, indicating a need for better communication regarding pricing.

Overall Experience

Many customers reported a smooth and pleasant experience, highlighting the staff's ability to ease stress during moving and storage processes.
  • SH
    See H
    5 days ago
    5.0
    Great customer service clean units great prices. Can't complain
  • BT
    Benjamin Trevino
    Nov 15, 2025
    5.0
    Great place, Ms. Veronica Olivarez so helpful with unit size recommendation and information.
  • OM
    Ogechi M
    Nov 14, 2025
    5.0
    It was a quick and seamless experience thanks to Veronica. The units are clean, functional and spacious
  • P7
    Patricia spotgirl 777
    Nov 8, 2025
    5.0
    Very good experience! Veronica was awesome very friendly and professional! The storage facility was very clean and the parking is spacious. Highly recommend!
  • AY
    Ana Yan
    Nov 7, 2025
    1.0
    I just found TONS of rat droppings in my unit!!! I pay a pretty penny for this unit, about 100 a month which is crazy for the tiny apace. Disgusting. I keep it tidy and try to organize once a month. Definitely looking into other options. This is unacceptable considering the crazy rates this place charges. Ps. I took. Ton of photos but the app won’t let me post them. I am apalled at this.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.