Extra Space Storage

4.8
529 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 6110 Walzem Rd in San Antonio, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, RV parking, security access to your floor only, golf carts available, kiosk, commercial tenants, solar site, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
6110 Walzem Rd, San Antonio, TX
78239, United States

Hours

Reviews

4.8
529 reviews
5 stars
478
4 stars
24
3 stars
5
2 stars
3
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted exceptional customer service, with staff members like Nigel, Nyah, and Ursula receiving specific praise for their helpfulness and professionalism.

Facility Cleanliness

Many customers noted that the storage units and facility were clean and well-maintained, contributing to a positive overall experience.

Security Concerns

A significant concern was raised regarding security, with one customer reporting a break-in and expressing dissatisfaction with the management's response.

Accessibility Issues

Some customers experienced issues with accessing their storage units, including problems with gate access and online account management.

Mixed Experiences

While many reviews were positive, a few customers expressed frustration with pricing and policies, indicating a need for improvement in these areas.
  • NL
    Nikita Longsworth
    3 days ago
    5.0
    I visited the Walzem store and was greeted very kindly by Nigel. He was professional and assisted me with all my needs, top notch service 😉 check him out!
  • MG
    MAN OF GOD
    Jan 3, 2026
    5.0
    The manager at this location name is Nyah. She was very helpful. SHe took her time to help me fix a situation. she went above and beyond. All the staff at this location are very professional and polite as far as customer service goes. Again thank you
  • JB
    Jeremias Bejerano
    Jan 2, 2026
    5.0
    Great customer service from the worker there Nigel he walked me through all the steps and made the process very easy!
  • FP
    Faith Perez
    Dec 27, 2025
    5.0
    Nigel was amazing and helped me thru the process of getting into my unit and set up for easier access. Thanks Nigel!
  • DJ
    Divine JYE
    Dec 20, 2025
    1.0
    🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨 ATTENTION!! IF YOU RENT FROM EXTRA SPACE STORAGE ON 6551 FM 78, GET YOUR STUFF OUTTA THERE!!!! Mines was broken into TODAY 12/20/25 and how I found out??? I came Tuesday to try and get something and my key didn’t work, so being I had to work the next two days I couldn’t come back until today to get it cut off. Come to find out someone drilled my lock off and put another one on there. All my electronics, apparel and machinery was in there for my business. Wanna hear something funny? The building manager keeps saying she don’t know nothing!! I said there’s cameras by the location, she said she have no access to it. Then changed her story and said she didn’t say that. Furthermore stating that anyone can get a lock that fit these particular locks from Home Depot or Lowe’s. But the site clearly states these locks can only be purchased by them only in case you default in paying your bill. I’m pissed off but I’m not gonna let it bother me, IM JUST TRYING TO SAVE ANYONE ELSE FROM BEING A VICTIM OF THIS LOCATION EDIT: I talked to mothers and it happed before and seems to be targeting new units!!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.