Extra Space Storage

4.7
463 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3602 Wurzbach Rd in San Antonio, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, security access to your floor only, golf carts available, kiosk, military discount, vehicles are allowed in drive-up units, commercial tenants, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3602 Wurzbach Rd, San Antonio, TX
78238, United States

Hours

Reviews

4.7
463 reviews
5 stars
390
4 stars
36
3 stars
11
2 stars
9
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Chris, Aiyanna, and Ruby, received high praise for their helpfulness, friendliness, and professionalism.

Facility Condition

Customers noted that the storage facility is clean, well-maintained, and offers a variety of unit sizes.

Security Concerns

There were serious concerns about security, with reports of break-ins and theft, leading some customers to feel unsafe storing their valuables.

Pricing Issues

Several customers expressed dissatisfaction with sudden price increases, feeling that the rates were not competitive or fair.

Overall Experience

While many customers had positive experiences and would recommend the facility, some had negative experiences that affected their trust in the business.
  • DD
    dvcsub
    6 days ago
    5.0
    Kailey was extremely helpful in getting me a small unit. She answered all my questions and was super friendly. I recommend this location at it is in a good, convenient location
  • AG
    Adel Gonzalez
    6 days ago
    5.0
    Kailey was super helpful. Answered every question I had. Top tier customer service. Thank you Kailey.
  • GC
    Grace Cruz
    Nov 15, 2025
    5.0
    Hey Chris, Hector was great and very helpful. Great conversation and very friendly. Got exactly the space I needed.
  • JP
    Justin Pegues
    Nov 14, 2025
    5.0
    Great service getting my account updated by Chris, he was very helpful and polite .
  • NC
    Nicole Cerna
    Nov 13, 2025
    5.0
    Always professional have used this service for every move I've made since 3 yrs ago

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.