Store your belongings at Extra Space Storage on 3602 Wurzbach Rd in San Antonio, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, security access to your floor only, golf carts available, kiosk, military discount, vehicles are allowed in drive-up units, commercial tenants, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
The staff, particularly Chris, Aiyanna, and Ruby, received high praise for their helpfulness, friendliness, and professionalism.
Facility Condition
Customers noted that the storage facility is clean, well-maintained, and offers a variety of unit sizes.
Security Concerns
There were serious concerns about security, with reports of break-ins and theft, leading some customers to feel unsafe storing their valuables.
Pricing Issues
Several customers expressed dissatisfaction with sudden price increases, feeling that the rates were not competitive or fair.
Overall Experience
While many customers had positive experiences and would recommend the facility, some had negative experiences that affected their trust in the business.
DD
dvcsub
6 days ago
5.0
Kailey was extremely helpful in getting me a small unit. She answered all my questions and was super friendly. I recommend this location at it is in a good, convenient location
AG
Adel Gonzalez
6 days ago
5.0
Kailey was super helpful. Answered every question I had. Top tier customer service. Thank you Kailey.
GC
Grace Cruz
Nov 15, 2025
5.0
Hey Chris, Hector was great and very helpful. Great conversation and very friendly. Got exactly the space I needed.
JP
Justin Pegues
Nov 14, 2025
5.0
Great service getting my account updated by Chris, he was very helpful and polite .
NC
Nicole Cerna
Nov 13, 2025
5.0
Always professional have used this service for every move I've made since 3 yrs ago
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of San Antonio, Leon Valley, Balcones Heights, Helotes, and more!
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Wurzbach Rd and Timberhill Dr.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the gate access hours at Extra Space Storage on Wurzbach Rd?
The gate is accessible daily from 6:00 AM to 10:00 PM.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers various unit types including drive-up access units, climate-controlled units, and non-climate controlled units to suit different storage needs.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage sells moving and packing supplies both online and at local facilities.
Is vehicle storage offered at this Extra Space Storage location?
Yes, the facility offers indoor, outdoor, and covered vehicle storage options, including drive-up units for vehicles.
How can I reserve a storage unit at Extra Space Storage on 3602 Wurzbach Rd?
You can reserve a storage unit online via Extra Space Storage's website at https://www.extraspace.com/storage/facilities/us/texas/san_antonio/3657.
What payment options are accepted at Extra Space Storage?
The facility accepts American Express, Apple Pay, cash, check, Discover, MasterCard, and Visa for payments.
Are there any discounts available at Extra Space Storage?
Yes, Extra Space Storage offers military discounts to eligible customers.
What nearby storage facilities are located close to Extra Space Storage on Wurzbach Rd?
Nearby storage options include Life Storage and CubeSmart Self Storage, which might be useful alternatives if the unit size or services differ from your needs.
What local amenities are near Extra Space Storage that could be convenient for customers?
Customers can visit nearby places such as The Nail Shop or Excel Nails for beauty services, or Sherry's and Circle K for quick convenience store needs and fuel.
Are there nearby financial and professional services around Extra Space Storage?
Yes, nearby services include The Bookkeeping Baddie for financial assistance and World Finance, as well as H & R Block for tax services which customers might find helpful.