Extra Space Storage

4.7
470 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 2417 Jackson Keller Rd in San Antonio, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, golf carts available, kiosk, military discount, vehicles are allowed in drive-up units, commercial tenants, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2417 Jackson Keller Rd, San Antonio, TX
78230, United States

Hours

Reviews

4.7
470 reviews
5 stars
410
4 stars
32
3 stars
10
2 stars
3
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Robert, Priscilla, and Raul, received high praise for their helpfulness, friendliness, and professionalism.

Cleanliness

The facility is consistently described as clean and well-maintained by multiple customers.

Efficiency

Customers appreciated the quick and efficient service when renting units and resolving issues.

Affordability

Many reviews highlighted the reasonable prices and good value for storage services.

Positive Experience

Overall, customers reported a very positive experience and expressed willingness to recommend the facility to others.
  • AW
    Avaea Whiley
    5 days ago
    1.0
    Place is full of rats and pests, they will chew through your stuff and poop all over your belongings. The manager Mendoza isn’t helpful at all, dodged every question that was asked and offered no help at all. Please I beg you to not rent here. I was paying for insurance as well, and still NO HOPE! Do not leave your stuff here the manager even told me that there were a lot more units that had rats and it was an ongoing problem.
  • WO
    William O'Neal
    Nov 17, 2025
    5.0
    Fast quick and easy, staff was very kind and knowledgeable. Answered all my questions and ensured that I knew exactly what I was going to be paying so there was no surprise charges.
  • MB
    Marc Bon
    Nov 13, 2025
    5.0
    Very pleasant and helpful staff, Robert and Crystal I think, when I stopped in to ask questions and look at units. Then it was super easy to setup account online and pick the unit I wanted. When I returned to unload items into unit, I had a question and it was handled promptly. Nice personal human touch when many storage places are entirely automated now.
  • MD
    Misty Don
    Nov 12, 2025
    5.0
    ROBERT AND CRYSTAL WAS AMAZING! They were very helpful and I was welcomed with a smile and eye contact. Robert was my representative that helped me get my unit storage setup and was very through and went through all the information in questions that I had. I feel very confident and safe to have my stuff here and I'm definitely going to let others know as they have an amazing deal. On top of that they have a kiosk service that you can use and that was excellent! Super helpful as well. Thank you for your service debate!
  • AG
    Ada A Gonzalez
    Nov 11, 2025
    5.0
    Crystal and Robert were very honest and explained all the variables that effect our price based on our storage needs. I loves their follow up and conscientiousness! Stellar experience!! Highly recommend!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.